Job Information
STERIS CORP Equipment Service Technician II in MENOMONEE FALLS, Wisconsin
JOB REQUIREMENTS: Job Title: Equipment Service Technician II Req ID: 44155 Job Category: Service/Technical Services Menomonee Falls, WI, US, 53007 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Technician. The Equipment Service Technician is a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. In this role, our ES Techs perform effective on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units primarily in a hospital environment under a highly regulated, time-sensitive environment. Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Tech escalates issues appropriately and utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience. In addition, the technician will provide Customers with information, pricing and options, utilizing clear, proactive communications during all service phases to optimize Customer operations and provide a One of A Kind experience. Duties Customer Focus & Retention - 30% Technical Professional, Compliance-Regulatory and Continuous Improvement - 50% Customer Growth - 20% Drives Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer\'s issues/problems expediently. Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures. Fulfill vendor credentialing in accounts as needed. Manages STERIS assets utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels. Perform fundamental troubleshooting, repairs, and maintenance of STERIS and... For full info follow application link. STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E6B15EA729964BBF