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Facebook Technical Program Manager, Business Permissions and Identity in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


The Facebook Business Suite team owns the Facebook Business Suite service, offered on mobile and web. We serve an estimated 230 million businesses using Facebook, Instagram, or WhatsApp every month. Our team's mission is to maximize the value businesses receive from all Facebook properties (Facebook, Instagram and WhatsApp) by offering a single product for businesses to drive, manage, and measure outcomes across Facebook Inc. One team is focused on building a reliable, scalable & unified permissions platform that enables permissions for businesses across Facebook Inc.The other team focuses on the platform to allow businesses to manage their online identity across Facebook Inc. (Facebook, Instagram, etc.) The ideal candidate will have a background in a technical field, will have strong program management skills and experience working in a complex cross-functional environment. You are methodical, a self-starter, and passionate about building great platforms that are key to the growth and success of a product offered to business customers. This role requires someone to drive projects and key initiatives across the FBS organization and the internal partners adding functionality into FBS. This person should be adept at managing efforts with tight deadlines, identifying and driving technical decisions, and building cross-functional relationships with Facebook Inc. teams. This person should work with Product Management, Engineering, and other cross-functional counterparts to scope out projects, define milestones, and define success metrics.

Required Skills:

  1. Work closely with engineering, data science, and other cross-functional teams to deliver new experiences and capabilities for business permission and identity management.

  2. Develop overall strategy and roadmap for execution of the vision, working closely with the engineering and product management counterparts.

  3. Communicate effectively across functions and to the broader organization as well as leadership on the vision and program status.

  4. Work proactively to identify and mitigate challenges as well as troubleshoot bottlenecks.

  5. Identify the need for creating new programs and proactively advise engineering and product counterparts on product vision as well as technical architecture.

  6. Help the team define and keep the team updated on key performance indicators (SLAs) for the platforms. Effectively coordinate communication in case of any issues.

  7. Articulate the technology, requirements, goals and milestones of your team.

  8. Build strong partnerships with key cross-functional teams within FBS and across Facebook.

Minimum Qualifications:

  1. Proven technical product management or technical program management experience.

  2. Communication skills and experience working with cross-functional teams.

  3. Organizational and coordination skills along with multi-tasking capabilities to get things done in a fast-paced environment.

  4. Analytical and problem-solving skills, exposure to large-scale systems and experience working directly with Engineering and Product teams.

  5. Experience operating autonomously across multiple teams and demonstrate critical thinking capabilities.

  6. Experience establishing work relationships across multi-disciplinary teams and multiple partners in different geographic locations.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at