Job Information
AutoZone, Inc. Bilingual Sr. Process Improvement Project Manager in Memphis, Tennessee
SUMMARY
The Sr. Process Improvement Project Manager will assist in managing various projects across the distribution network. Projects range from construction, renovation, and process improvement initiatives. Will effectively manage and maintain advanced knowledge of DC systems, processes and organization metrics (SMEs), manages the development, implementation, and support of ALL DC labor standards, labor management systems, and understands and communicates cause and effect of department decisions across the organization, leads and develops cross-functional projects/plans and in-depth analyses. Oversees project life cycle which includes coordinating efforts across many different departments and various external organizations ensuring all resources are aligned to help accomplish objectives on-time and within budget. Highly effective and skilled at Project Management. Oversees project life cycle which includes coordinating efforts across many different departments and various external organizations ensuring all resources are aligned to help accomplish objectives on-time and within budget. Interacts with the DC teams, Merchandising, Store Operations, IT and Supply Chain departments to provide an optimized solution for all things DC related.
RESPONSIBILITIES
Defines project scope
Sets budgets
Develops RFP / RFQ, analyzes proposals, and selects providers
Negotiates contracts
Delivers projects that are under budget and on-time
Manages a team that includes assigning/monitoring day-to-day processes and operational issues, providing coaching, training and feedback of DC systems, processes and applications to indirect reports.
Manage and track progress of multiple projects
Helps develop and maintain user-focused operational best business practice documentation for DCs
Cross functional collaboration with Field and SSC teams to effectively resolve day to day and long-term operational challenges
Develop and execute future focused strategic tactics/process
Lead and be the Subject Matter Expert (SME) on the development of team members on all DC systems, processes and applications
Conducts feasibility analysis, including any financial or engineering analysis for projects
Maintain and update weekly DC project list to include job scope, estimate, cost vs budget, approval, testing and schedule
Assist in training DC system users, coaching and best business practices
Lead/manage/coach all direct and indirect reports and provide DC s with high level of overall support
Ensure accurate reporting to leadership
Manage the on-site team’s implementations of projects
Collaborates with the IT department on determining the best solutions on hardware and software to meet the requirements of the DC’s
Lead/manage/coach teams on software and hardware user acceptance testing and identifies debugging opportunities, and work with IT to resolve issues that are identified
Oversee the team to provide WOW customer service to the DC’s and provide clear and concise communications for flawless execution
Ultimate responsibility to ensure that all DC’s labor standards, labor management systems, payroll systems, processes, hardware software are functional, up to date and operational
Ability to work in a Safety Sensitive environment for DC travel
Complete other duties as assigned
REQUIREMENTS
REQUIRED :
A minimum of 7+ years relevant experience in an Analyst role (Operations, Financial, etc.), Supply Chain, Industrial Engineering or DC Operations
Bilingual (English/Spanish)
Willingness to relocate to Memphis TN
Willingness to travel up to 70%
Bachelor's degree in relevant field of study (business, economics, statistics, finance, etc.) or equivalent professional experience in analytics, business analysis finance, Supply Chain Operations
Strong technical skills, particularly in Microsoft Office Suite (Excel, PowerPoint, Outlook), financial analysis, and preferred SQL proficiency
Agile Methodology experience
Project Management experience
High level of organizational skills and attention to detail required
Experience in Supply Chain operations is a plus
Project Management
MS Office Suite (strong Excel)
Advanced Analytical skills
PREFERRED :
Master’s degree preferred (MSBA, MBA, or equivalent graduate degree)
Proficiency in query language (e.g., SQL or equivalent), statistical software (e.g., SAS, R or equivalent) and data visualization tools (e.g., Tableau)
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