Job Information
Health First Med Staffing Office Tech I - Medical Staffing Specialists in Melbourne, Florida
POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience and Stewardship by answering the phone and assisting the department with pick up and processing of paperwork, materials and reports, and providing overall clerical support.
PRIMARY ACCOUNTABILITIES:
Quality/No Harm:
- Assist with area clerical duties such as typing, photocopying, filing and faxing documents, reports and other materials.
- Prints, sorts, and organizes paperwork, reports and/or materials to be sent out.
- Prepares outgoing correspondence to include folding, stuffing, and postage stamping.
- Mails/sends out or distributes paperwork, reports and/or materials as directed by the department needs.
- Assists other clerical staff with clerical duties as time permits. May provide backup coverage when needed.
- Demonstrate I-Care Values.
- Assists with maintaining a clean work area.
Stewardship:
- Requests materials or information, logs receipt appropriately per department guidelines.
- May place calls to other departments or outside organizations on behalf of department to assist with coordination of department activities if requested.
- May be responsible for mail pickup.
- Shows commitment to individual and departmental Continuous Quality Improvement and organizational operational effectiveness
Customer Experience:
- Provides general reception duties.
- Answers telephones properly, courteously, and tactfully dealing with internal and external customers, the public, physicians and physician offices, outside businesses, and other departments.
- Directs calls to the appropriate party and transfers the call to another extension or out of the building when appropriate.
- Takes complete and accurate messages for area personnel when they are not available, initials and places in appropriate place as designated by area of responsibility.
- May assist with completion of paperwork, pulling information from files or processing of paperwork, materials or patients
- Responsible for assisting with the maintenance of area files and filing system.
- Performs other duties as requested by area supervisor and area personnel.
QUALIFICATIONS REQUIRED:
- High School Graduate or equivalent preferred.
- 1 year office experience preferred
- Ability to use or operate computer, copy machine, Dictaphone, typewriter, and fax machine.
- Accurate typing skills of a minimum of 45 words per minute or as designated by area of responsibility.
- Ability to maintain confidentiality at all times and follow Health First's confidentiality guidelines
- Ability to work well with others.
- Good organizational and communication skills.
- Successful completion of Level II background screening (fingerprinting).
PHYSICAL DEMANDS:
- Ability to sit or stand for long periods.
- Ability to meet additional demands and lifting requirements as defined by the department.
- Ability to lift up to but not less than 25 lbs up to 6 times a day
MENTAL DEMANDS:
- Ability to work and maintain composure in a stressful environment.
- Ability to manage multiple tasks during a workday.
- Ability to communicate effectively.
- Ability to operate PC with installed software.
Job: *Office Tech
Organization: *Health First Private Duty
Title: Med Staffing Office Tech I - Medical Staffing Specialists
Location: Florida - Brevard County-Melbourne
Requisition ID: 071471