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IHG Room Attendant - Casual in Melbourne, Australia

We take our housekeeping standards seriously. So, we’re searching for casual Room Attendants with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience at Holiday Inn!

Every day is different, but you’ll mostly be:

● Making sure every single room is at its absolute best for our guests - clean and perfectly presented

● Cleaning duties include vacuuming, mopping, cleaning bathrooms, changing linen, dusting and more, in line with our "IHG Way of Clean" standards

● Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator

● Keeping your supervisor in the loop by advising them of any progress or problems

● Monitoring and controlling supplies to minimise waste

● Regularly assisting with deep clean projects

What we need from you:

● It’s a physical role and you’ll be on your feet most of the day, so good fitness is important

● Occasional lifting of items up to 23 kilograms and push/pulling heavy objects - but we'll train you to do it the safe way

● You may need to bend and kneel to complete some activities

● Literacy skills - reading, writing and basic maths skills

● Flexible attitude to shifts – you may be offered shifts over a 7 day roster including weekends and public holidays with start times often in the morning eg 7am -9am start time

● Working rights in Australia to work casual shifts

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a uniform, on shift staff meals, onsite free car parking, great IHG hotel room discounts worldwide and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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