Job Information
Marriott Porter - Guest Experience Expert in Melbourne, Australia
Additional Information Porter - Bellstand
Job Number 24201875
Job Category Rooms & Guest Services Operations
Location The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Melbourne%2C%20205%20Collins%20Street%2C%20Melbourne%2C%20Victoria%2C%20Australia%2C%203000)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Exploring your full potential and reaching career goals is a journey of self-discovery and ambition. It involves setting clear, achievable objectives, continuous learning, and embracing challenges along the way. Join us as at The Westin Melbourne as a Porter - Guest Service All rounder to feel empowered by career growth opportunities in a people-first environment. We invest in individuals so they can transform their day-to-day tasks into steppingstones towards a fulfilling career path. At The Westin Melbourne, we rise to make each day better for our guests, our communities and each other.
About You:
You are a people person, welcoming and knowledgeable about our hotel
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
A current driver’s license
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Position Summary:
Be the “face of the hotel” - engaging and inspiring guests through each guest interaction from arrival to departure
Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
Rise with us and support the front office team in general operational tasks
Escort guests to their rooms and explain all features & hotel offerings
Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond
Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at email@marriott.com
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.