Job Information
Kalmar Solutions National Account Manager in Melbourne, Australia
Category: Kalmar
Facility: Sales
Location:
Melbourne, VIC, AU
National Account Manager
Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.
We're making every move count
Recruitment of new national customer accounts across Oceania in the Mobile Equipment business.
Account manage and grow a number of existing customer accounts.
Increase the Kalmar Sales revenue base and market share across all market/industry segments.
Implement effective National Sales strategies, including face to face meetings, communications and presentations with existing and new customers.
Effectively communicate with and work alongside the state based Sales Team to enhance the Kalmar offer / proposal.
Effectively communicate with and work alongside Kalmar Senior Management, Corporate Head Office and affiliated business lines.
Assist in implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals and ensuring “on cost” and “on time” delivery of equipment to clients as per specifications.
On Offer:
Competitive salary package commensurate with experience
Flexible work hours and hybrid working options available
Opportunity to work for a Global Company
Learning & Development opportunities to progress your career
Paid Parental Leave
Employee Assistance Program
Employee Referral Program
Paid Community Service Leave
Main tasks and responsibilities
Kalmar Values
- Demonstrate compliance and commitment to the company’s values.
Occupational Health and Safety (OH&S)
Ensure a safe working environment at all times
Comply with OH&S policies and procedures in accordance with the law
Client Relationship Management
Provide for direct engagement with existing and potential clients to develop and grow strategic relationships with key senior client staff and gain a thorough understanding of client’s business objectives, maintaining Sales Force records and reporting on the same.
Establish and expand customer network and market intelligence
Identify and follow-up on potential sales and new business opportunities
Partner with the Horizontal Transport, Terminal Tractor, Mobile Equipment and Services divisions in order to animate potential new business opportunities.
Reports
Assist in maintaining a high level of customer engagement by providing timely, professional and effective communication and service support response to all internal and external client inquiries.
Assist in preparation and completion of new and existing Sales Force customer reports, including feedback evaluation and the execution of initiatives.
Development Of Product Support Programs
Complete client needs assessments and based on this feedback, develop, implement and plans to deliver required solutions, resulting in increased customer satisfaction and delivering improved revenue and margin to the Kalmar business
Work with the Mobile Equipment Sales Director, provide for review and implementation strategies to consolidate and build on Kalmar market share
Develop and convey a strong working knowledge of the Kalmar and partner solutions
Travel
- Travel as required
Company Assets
- Ensure that assets of the company in your control (I.T material etc.) are maintained and kept in good condition and in accordance with the company’s policies and procedures.
Other
Key priority is the recruiting and retention of major corporate accounts
Perform other tasks as directed by your direct supervisor
What you’ll need to succeed
Education
- Preferred, BS in Engineering, Business, Computer Science or a related technical discipline from a reputable institution is preferred
Experience
A minimum of 5 years practical experience in successful development and implementation of equipment sales strategies in an industrial equipment environment
Experience in parts and service aftermarket development and sales in the mechanical handling, port, industrial operations or crane industry sectors
Skills & Knowledge
English fluency is required
Intermediate to advanced level in Microsoft applications – Excel, Word, Access, PowerPoint, and Outlook.
Formal training in sales and presentation skills
Excellent customer relationship skills
Effective project management skills
Strong analytical and numeracy skills
Administration skills
People management and development skills
Sound communication skills (written and verbal)
Excellent interpersonal skills (ability to deal with all stakeholders in the business)
Excellent project/time management skills, and can work steadily with multiple deadlines
Competencies
Critical thinking and problem solving skills
Planning and organizing, Decision-making
Communication skills, Influencing and leading
Delegation, Team work, Conflict management
Negotiation
Stress tolerance
Customer orientated
Excellent work ethic and leadership
Ability to participate in all training and development programs
Cultural sensitivity and adaptability
Customer orientated
Additional
Other duties as requested by your manager
Able to lift heavy objects in line with OH&S guidelines
A keen interest in new technology and the application of that technology into business environments to drive productive, efficient and profitable operations
You will be part of
We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.
Interested to join?
If you are excited about this opportunity, click Apply and submit your application and CV.
Find out more about what it's like to work for Kalmar from one of our Service Technicians - Natarsha
https://www.youtube.com/watch?v=0Sv9sXs1faM
Kalmar (Nasdaq Helsinki: KALMAR) offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company's sales on a carve-out basis totalled approximately EUR 2.0 billion.
www.kalmarglobal.com