Job Information
Hyatt Food and Beverage Team Leader in MELBOURNE, Australia
Description:
As Food & Beverage Supervisor, you will be responsible for:
Lead, manage and monitor your team on a day to day basis
Daily procedures for opening & closing the restaurant are adhered to
Continually maintain high production, productivity and customer-service standards
Following & ensuring Hotel policies & procedures are implemented
Handling guest feedback
Maintain a high level of cleanliness and presentation, keeping all work areas both front of house and back of house clean and in working order
Qualifications:
As the successful candidate, you will have:
Demonstrated supervisory/leadership experience, preferable in a similar Hotel/Restaurant Environment
Excellence in exceptional customer service aligned to 5-star brand standards
Excellent communication skills to liaise with guests at all levels
Exceptional grooming standards
Must be able to work across a 7-day rotating roster, including late nights, weekends and public holidays
Leadership qualities, to motivate and coach staff
Basic understanding of financials such as COGs and labour costs, preferred but not essential
Able to work in Australia without restrictions
An effective time manager with the ability to multitask and thrive in high pressure situations
Primary Location: AU-VI-Melbourne
Organization: Hyatt Place Melbourne, Caribbean Park
Job Level: Full-time
Job: Food and Beverage
Req ID: MEL002999
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.