Job Information
South Middlesex Opportunity Council Program Specialist - Medway House Relief in Medway, Massachusetts
PRIMARY RESPONSIBILITIES
Be responsible for the safety and security of the shelter
Respond calmly and effectively in emergency situations
Monitor chores, curfews and household rules and routines
Set limits, deescalate disruptive situations and give warnings as needed
Written communication in the logs at the end of each shift
Offer supports to residents
Attend all staff meetings, group trainings and supervisions as needed
Accept donations and oversee volunteer activities
Uphold confidentiality
Complete minor housekeeping as needed.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Communicate effectively with clients and staff
At beginning and end of shifts, participate in a shift change conversation with other staff
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
Maintain professional and personal boundaries with residents.
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Minimum High School Diploma or GED
Sensitivity to low income families of diverse backgrounds.
Ability to work independently.
Bilingual strongly preferred.
Good oral and written communication skills.
Must have valid driver’s license and reliable transportation.
ORGANIZATIONAL RELATIONSHIP
Directly reports to Program Director.
Indirectly reports to Component Director.
PHYSICAL REQUIREMENTS
Ability to ascend and descend stairs.
Ability to lift at minimum 25 lbs.
WORKING CONDITIONS
As part of the responsibilities of this position, Program Specialist, you will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
We are an equal opportunity employer committed to diversity in the workplace.
Variable Hours
Variable