Job Information
PenFed Credit Union Senior Manager, Consumer Loan Policy & Risk Analytics in McLean, Virginia
Overview
Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.
PenFed is hiring a (Hybrid) Senior Manager, Consumer Loan Policy & Risk Analytics at our Tysons, Virginia location. The primary function of this job is to manage end-to-end development and implementation of Consumer Loan acquisition credit strategy/policy and conducting ongoing credit risk/program profitability monitoring and analytics.
This role plays a critical role in enhancing credit risk strategy and management ecosystem to enable sustainable and resilient Consumer Loan business growth. This position will also contribute to setting up strategic vision/agenda, promoting strong risk culture and manage analysts to achieve team’s strategic goal. The incumbent will partner closely with Consumer Loan product teams and other key stakeholders within Consumer Banking as well as enterprise.
The ideal candidate will bring a deep understanding of consumer loan credit risk drivers, coupled with the ability to anticipate and respond to shifts in the lending landscape. You’re a strategic thinker with a strong analytical background, capable of sound judgment in decision-making. You are an excellent communicator, comfortable presenting to top executives. As an inclusive and collaborative partner, you’re ready to help drive the next phase of PenFed’s Consumer Loan business.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Credit Policy Development and Management
Develop and manage consumer loan credit policies and underwriting criteria for new account acquisitions, including approve/decline, loan assignment, ability to pay & income verification and judgmental decisioning criteria.
Define and implement credit strategy risk tolerance limits and decision constraints to align with PenFed’s growth and risk objectives.
Partner with product owners to craft targeted credit strategies that support business growth, including acquisition targeting and marketing campaigns in alignment with credit policies.
Risk Assessment and Portfolio Monitoring
Lead ongoing monitoring of credit quality, risk performance, and overall economic health of the consumer loan portfolio to prevent and mitigate loan losses.
Analyze credit risk across organic and acquired portfolios, prepare reports for management and the Board, and provide insights on emerging credit trends that impact loan loss allowances.
Leverage bureau sandbox data and conduct deep dives into program and policy changes to refine strategies, optimize risk decisions, and enhance member experience.
Cross-Functional Collaboration and Economic Alignment
Partner with key stakeholders across Decision Science, Product, Decision Management Delivery, Business Control, Compliance, Operations, Finance and Enterprise Risk Management to identify areas of opportunity and spearhead initiatives to enable profitable growth while minimizing credit risk exposure and adapting to a changing economic and regulatory environment.
Participate in external and internal audits, and regulatory examinations as needed.
Qualifications
Equivalent combination of education and experience is considered.
Bachelor’s degree in business, Economics, Engineering, Quantitative Discipline or Equivalent, Finance is required. MBA or master’s degree in a related field is highly preferred.
Minimum of ten (10) years’ experience in credit risk policy & analysis, credit risk management or modeling in financial services industry.
Minimum of two (2) years of direct management experience.
Excellent written, verbal communication and presentation skills.
Proven project management skills, ability to manage multiple projects.
Strong skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required. Tableau experience preferred.
Proficiency with statistical tools (Python) is strongly preferred.
Experience with Direct Auto and/or Personal Loan lending is strongly preferred.
Experience in building support to gain acceptance and buy-in on credit decisions in a collaborative environment.
Ability to provide business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results.
Initiative-taking and strong people skills to actively lead and implement ideas in a cross-functional team environment.
Supervisory Responsibility
This position will directly supervise employees.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.
Travel
Ability to travel to various worksites and be on-call is required.
About Us
Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
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