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PALENQUE MANAGEMENT LLC Supervisor of Restaurant Operation in Mcallen, Texas

Job Duties:

  • Coordinate the operation of the restaurant units, according to the brand's operating manual, in order to increase the profitability of the locations, keep the staff engaged and ensure customer satisfaction
  • Consolidate the administrative reports for the analysis of income statements and profitability of the stores under your supervision
  • Control the budget assigned to each location.
  • Follow up on spending control strategies based on the analysis and projection of brand costs.
  • Supervise the key indicators that impact the development of the locations: sales, profit, cost, losses, inventories, complaints, accidents, staff turnover.
  • Ensure that the locations place an adequate order for supplies to supply the operation.
  • Supervise the purchase of the necessary supplies on time, to execute the operation and verify that they comply with the quality standards.
  • Verify the efficient use of the point of sale and ensure that information is captured, as a tool for the analysis of the indicators.
  • Communicate to the Regional Manager the challenges and / or conflicts that generate the greatest impact on the financial and operational levels of the brand.
  • Notify the Regional Manager of critical operational needs for purchase authorization.
  • Control the proper handling of petty cash at the branches.
  • Implement service strategies, promotions and marketing authorized by corporate, to increase the sales indicator.
  • Carry out a general analysis of the market and the products, to identify competitors and the needs of the guests.
  • Evaluate the service provided in the locations and follow up on the areas of opportunity to ensure guest satisfaction.
  • Analyze and follow up on complaints and suggestions.
  • Visit locations to assess operational levels.
  • Supervise the execution of operational procedures, in order to have a culture focused on the control of resources and generate the satisfaction of the Host.
  • Establish meetings with General Managers to evaluate indicators.
  • Carry out job interviews, as a filter for the selection of the finalist candidate.
  • Evaluate the Detection of Training Needs.
  • Analyze the indicators of: absenteeism, cost of payroll, training, turnover, accidents, and salaries.
  • Hold meetings with Managers, to present results, inform safety recommendations, training needs and reinforce company policies.
  • Report promotions of positions of the employees. Analyze the turnover rates by location.
  • Execution and monitoring of strategies in conjunction with Human Capital to reduce turnover.
  • Authorize salary adjustments in accordance with established policies.

Requirements:

Four (4) years of experience in managing company operations in the food serviceindustry.

Worksite Location: 601 W Houston Ave, McAllen, TX78501

Travel:10% travel to Edinburg, TX and Palmhurst, TX

If you are interested in applyingfor the above referenced position, please submit your resume to: erika.villa@palenquegroup.com.

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