Campus Pride Jobs

P&C Administrator - Full Time

• JOB ID: 128828BR

• McAllen, Texas, United States

• Full time

• Employee - Permanent

  Key Responsibilities:

  Functional Expertise

  Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:

  Recruitment

  • Support the Retail Management team with recruitment administration

  • Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles

  • In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps

  • Deliver a consistent and engaging candidate experience through the recruitment administration process

  • Administer the applicant tracking system to include role creation, candidate response and onboarding steps

  • Participate in recruitment and selection activities for seasonal recruitment events

  Onboarding and Induction

  • Administer the onboarding process including contract / offer preparation and payroll / systems set up

  • Complete the appropriate administrative checks

  • Participate in the delivery of the Primark Induction for new starters

  Resource Planning

  • Responsible for the maintenance of people data in the resource planning tool

  • Communicate rotas and schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)

  • Administer holiday requests in line with Country regulatory requirements

  • Periodically review holiday balances to ensure colleagues are actively booking holiday

  • Provide weekly absence reports to Retail Management for review

  • Support the administration process for Colleague store transfers as required

  Payroll

  • Set up new starters/remove leavers on the payroll system and work with third party payroll provider

  • Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers

  • Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations

  • Process any payroll adjustments and changes

  • Work with the P&C Business Partner to administer any levy / subsidy payments

  • Act as a point of contact for Colleague queries and resolve any issues or concerns

  Training & Development

  • Support the delivery of core learning programs via learning platforms and maintain records of learning activity

  • Maintenance of mandatory learning activity records e.g. first aid, data protection

  • Carry out administration support for Retail Assistant Succession planning for Retail Management roles

  Engagement & Well-being

  • In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store

  • Update all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles

  • Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues

  • Provide administrative support for store recognition activities, including nominations and Store Manager review

  • Encourage participation in the Primark Engagement Survey and collate completion rates

  • Support Retail Management to hold colleague conversations on health or well-being issues

  Performance Management (MYP)

  • Collate completion of the mid-year and end of year Make Your Primark review process

  • Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback

  • Support the Retail Management team in the administration of the performance review process

  • Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

  Talent & Succession

  • Carry out administration support for Retail Assistant Succession planning for Retail Management roles

  • Provide administrative support during the Retail Management talent review process

  Employee Relations

  • Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)

  • Support Retail Management as a first point of contact on people procedures and absence queries

  • Preparing template documentation required for ER investigation and outcomes

  • Responsible for tracking ER cases and recording progress

  Works Councils/Unions [not applicable to all Countries]

  • Provide administrative support for Works Council/Union meetings and activities

  • As required provide note taking support in works council /union meetings

Reporting & KPIs

• Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs

• Support with completion of Store, Area and Central Office reporting

• Administer and collate data from colleague exit interviews

• Administer leavers process including the return of Company property

• Participate in store audit procedures

Business Alignment & Change

• Demonstrate an understanding of the overall P&C strategy and purpose

• Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice

Commercial and Business Impact

• Develop understanding of store commercial performance and customer experience

• Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business

• Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified

Behavioral Competencies

Decision Making

• Apply experience and relevant information to support day to day P&C advice and decision making

Self-Direction and Agility

• Promote a culture of inclusion, optimism, enthusiasm, and mutual support.

• Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs

• Strong organization skills and a natural self-starter

Customer Experience

• Demonstrate a high level of trust, collaboration, confidentiality, and diplomacy with all Colleagues in the store

Innovation

• Encourage a culture of continuous improvement and openness to change

Technical Requirements of the Role-holder

• Experience working as a P&C Administrator or similar role

• Attention to detail and accuracy

• Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands

• Strong communication skills (written and verbal) and effective in communicating clearly and persuasively

• Working knowledge of employment legislation and best practice

• Good analytical and problem-solving skills and an interest in developing commercial acumen

• Retail sector experience desirable

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