Job Information
Trinity Health Education and Training Specialist- Ambulatory/Rev Cycle in Maywood, Illinois
Employment Type:
Full time
Shift:
Day Shift
Description:
At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us.
Join our family.
• Benefits from Day One
• Daily Pay
• Career Development
• Tuition Reimbursement
• Referral Rewards
The Ambulatory Education Specialist delivers essential training and education to Loyola staff across multiple departments, including Ambulatory, Admitting, Inpatient, and Revenue Cycle areas. You’ll play a critical role in enhancing workflows, supporting EPIC system use, and optimizing the organization’s revenue cycle.
Key Responsibilities:
Develop and deliver training programs for staff on EPIC Cadence, Prelude, and IDX/RIS applications.
Coordinate training schedules for clinical and administrative roles.
Create training materials such as workflows, manuals, and tip sheets.
Provide on-site support during EPIC go-live phases and troubleshoot issues.
Act as a resource for insurance registration and Cadence system inquiries.
Continuously improve training methods based on feedback and industry trends.
By fulfilling these responsibilities and meeting the qualifications, an EPIC Systems Ambulatory and Training Trainer significantly contributes to the efficiency and effectiveness of healthcare operations, ultimately enhancing patient care and organizational performance.
Position Requirements:
Minimum Education:
A Bachelor’s degree in a relevant field (e.g., Healthcare Administration, Information Technology, or Education) is typically required.
Equivalent experience may be considered in lieu of a degree.
Minimum Experience:
Minimum of 1-3 years in healthcare IT, specifically with EPIC systems, is often preferred.
Experience in training roles, particularly in a clinical or healthcare setting, is highly beneficial.
Licensure/Certifications:
EPIC certification as a trainer in relevant modules (e.g., Ambulatory) is essential.
Additional certifications in instructional design or adult education can enhance qualifications.
Strong communication and presentation skills to effectively convey information to diverse audiences.
Proficiency in analytical thinking to assess training effectiveness and user performance.
Ability to create engaging training materials and utilize various teaching methods, including in-person and virtual formats.
Technical Proficiency:
Familiarity with EPIC software and its functionalities, as well as general IT skills to navigate and troubleshoot systems.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran