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Compass Group, North America DIRECTOR OF CLINICAL SUPPORT in Matthews, North Carolina

TouchPoint

Location: National Level Position

Requirement: Must be a Registered Dietitian with CDR with at least 5+ Years of Experience

Salary: About $120,000 depending on experience

Other Forms of Compensation: Annual Bonus Eligible

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Touchpoint Senior Living is hiring a Director of Clinical Support to direct registered dietitians in our senior living communities across the United States. This exciting role will ensure regulatory compliance, menu management and client relations. This position combines regional field support and overarching leadership of the nutrition and wellness department. Directs the development, implementation, and maintenance of clinical nutrition care, wellness programs/services and regulatory preparedness that are responsive to current trends and demands in the marketplace and positions Touchpoint as a leader in existing and new business.

Key Responsibilities:

  • Strategic initiatives and companywide communication of Touchpoint Nutrition and Wellness department - further define Touchpoint wellness to meet our clients’ future needs

  • Ensure nutrition leadership team budget

  • Develop and oversight of budget under leadership of VP of Nutrition

  • Completes required site visits across the country on a regular schedule and as needed basis.

Expectations:

  • Excellent written and verbal communication skills

  • Compelling presentation skills delivering clinical or Touchpoint content to audiences of varying size (clients, prospects and associates) in a professional and impactful manner

  • Timely, accurate and professional follow through with our internal customers (operations) and our external customers (clients)

  • Ability to develop and manage budget guidelines and support sector cost management

  • Maintain sector and department employee development requirements on annual basis

  • Travel requirements vary but could be as high as 75% of the time

Qualifications:

  • Registered Dietitian in accordance with the Commission on Dietetic Registration (CDR) required

  • Master’s degree in nutrition-related field required.

  • Management experience in hospital, long term care or food service setting required

  • Proven interpersonal, influencing, and team skills in group and one on one settings

  • Experience with regulatory standard compliance in healthcare and/or long-term care.

  • Minimum 5 years professional experiences in long term care setting

  • Minimum 3 years in an operational leadership/multi-unit management capacity

  • Demonstrate strong technical and scientific knowledge balanced with operational consideration

  • Certification of Gerontology Specialist from the Academy of Nutrition & Dietetics preferred

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1381104

TouchPoint

Jillian Leshner

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