Job Information
HOOSIER HIKERS COUNCIL, INC. Dispatcher (Dispatch) in Martinsville, Indiana
DUTIES:
- Fulfill an administrative role by filing the appropriate paperwork, monitoring driver progress, processing orders and managing driver concerns.
- Follow company policies and procedures on getting work done
- Coordinating and managing the pickup and delivery of ground-transported cargo.
- Negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance.
Qualifications and Skills
- Customer service experience a plus.
- Ability to create, maintain, and enter information into database.
- Warm personality with excellent oral and written communication skills.
- Strong interpersonal skills and problem-solving ability.
- Ability to analyze and prioritize tasks assigned.