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Summary This position is located in the Department of Homeland Security, U.S. Coast Guard, National Maritime Center, in Mariner Training & Assessment DIV, in Martinsburg, WV. Responsibilities This position is located in the Training and Assessment Division (NMC-2) of the Coast Guard's National Maritime Center (NMC). The National Maritime Center (NMC) is the Coast Guard's focal point for all services involving the nation's merchant marine personnel, including mariner training and assessment, medical certification, security screening, professional evaluation, testing, credentialing, records, and documentation. The incumbent serves as a technical expert in providing advisory services and administration of the regulatory provisions and controls and quality control related to the administration of course and program approvals and examinations in support of the Mariner Credentialing Program (MCP). Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Ensuring all work performed by the division meets Quality Standard System objectives as documented in the Mission Management System (MMS). Drafting and maintaining MMS documentation to reflect all work performed. Identifies, documents and implements process improvements in support of maintaining International Organization of Standards (ISO) and International Maritime Organization compliance. Analyzing and evaluating the effectiveness of program operations to assure efficient completion of the Training and Assessment Division functions and to ensure alignment with short and long-term program goals and objectives. Maintaining and evaluating division performance metrics in support of Commandant directed ISO continuous improvement efforts. Reconciling the most complex and precedentsetting contradictions, conflicts and inconsistencies in processes through sound judgment in determining the applicability of multiple and complex legal guidelines related to the mission. Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. This position may require a one-year probationary period. This position requires a National Agency Check with Inquiries (NACI). All qualification requirements must be met by the closing date of the announcement. Qualifications At the GS-11 level: Applicants must have one year of specialized experience equivalent to at least the GS-09 grade level in the federal service. Specialized experience is the experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of the position and is typically in or related to this line of work. Examples of specialized experience include: • Conducting process audits under a quality management system. • Interpreting U.S. Code of Federal Regulations. • Analyzing and or creating performance metrics in support of continual process improvement. OR Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Education This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Additional Information Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here Recruitment incentives may be authorized. All Federal employees are required to have Federal salary payments made by direct deposit. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued. If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6291. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation