Campus Pride Jobs

Description We are offering a contract to hire employment opportunity for a Desktop Support Analyst in Marshville, North Carolina. This role is in the IT industry and involves providing technical support and maintaining systems hardware. The workplace is on-site, where you will report to the IT manager.

Responsibilities:

• Provide desktop support, troubleshooting hardware and software issues

• Implement customer service skills to assist clients with technical issues

• Maintain and manage systems hardware including switches and time clocks

• Utilize knowledge of Microsoft SQL and MS SQL Server in daily tasks

• Administer VMware and VMware Infrastructure for virtualization purposes

• Handle networking duties, including managing CAT5 and CAT6 cables and TCP/IP protocols

• Conduct regular corporate maintenance and equipment maintenance tasks

• Manage and monitor customer accounts, taking appropriate action when necessary

• Process customer applications efficiently and maintain accurate customer records

• Be open to feedback and continuously improve upon existing processes and systems. Requirements • Proven experience as a Desktop Support Analyst or similar role with a minimum of 2 years of experience

• Solid understanding of Desktop Support and related technologies

• Exceptional customer service skills and a client-focused approach

• Familiarity with Systems hardware and Equipment Maintenance

• Proficiency in MS SQL Server, Microsoft SQL, and VMware

• Knowledge of VMware Infrastructure and Virtualization technologies

• Experience with Networking, including TCP/IP, Switches, CAT5, and CAT6

• Ability to work with the Time Clock system

• Experience in Corporate Maintenance

• Excellent problem-solving skills and ability to troubleshoot technical issues

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Relevant certifications or degrees in IT or related field would be advantageous. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .