Job Information
Insight Global Bilingual Case Manager in Marlborough, Massachusetts
Job Description
This position is willing to pay $60,000-$70,000 depending on experience:
The Post Release Services (PRS), Case Manager is primarily responsible for Post Release Services
(PRS) for Unaccompanied Children (UC) and families. This individual may be responsible for Home
Study (HS) when program coverage is needed. This individual will also be responsible for helping
children and families with resource referrals, community connections, and case management services
while utilizing trauma informed care throughout service provision. This position is expected to function
effectively with moderate supervision while following the guidelines given on procedures, along with
agency, federal, and state regulatory requirements.
JOB RESPONSIBILITIES
Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive
case management services;
Maintain a caseload in compliance with contract terms and agency expectations as defined by
program supervisor;
Effectively maintain case capacity and trending of all caseloads;
Conduct home visits in accordance with contract requirements, when needed;
Conduct the reunification process by performing home study assessments as needed;
Perform resource referrals, community connections, and case management services while
utilizing trauma informed care throughout service provision;
Conduct assessments tailored to the clients needs, while working collaboratively with the program
supervisor;
Assess potential placements for unaccompanied children (UC), to include but not limited to
interviews, outreach to family in home-country, and home study investigations;
Complete and document all required reports, case notes, and case contacts in the appropriate
database in accordance with the expected timeframes and requirements;
Provide psycho-educational information, referrals, outreach, advocacy, and support to children
and families;
Provide family stabilization counseling and assist qualified unaccompanied children in accessing
services provided through TVAP services;
Develop and maintain positive networking relationships with community partners and resources
for families;
Refer and connect families to available resources on an on-going basis;
Assess the safety and appropriateness of the placement on an ongoing basis using child welfare
principles and social work best practices;
Serve clients within the entire state of the respective location, as assigned;
Participate in mandatory training requirements and ongoing trainings monthly and annually to
meet all federal, state, and agency expectations;
Attend weekly meetings with supervisor to consult on cases, and to review case plan and
direction;
Participate in peer to peer support opportunities within the branches for growth and sharing of
innovation and case consultation within the sites;
Keep abreast of community resources and refer families for support, as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Bachelors degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services
Bi-lingual English and Spanish;
Demonstrated clinical, therapeutic, and crisis intervention skills; Could be internship or volunteer
Successfully pass a TB test and document preference to receive or decline Hepatitis immunization;
Proficiency within a Windows OS and Microsoft Office environment
Must be 21 years old with a valid drivers license with at least 3 years of driving experience to operate a vehicle on behalf of the client. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage; Demonstrated ability to service a difference group of clients, to include refugees or other immigrant families; Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
Knowledge of state, community and agency resources for victims of abuse;
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We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.