Campus Pride Jobs

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers. Position Purpose: Promotes and ensures the efficient, profitable and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include sales, gross margin, labor percentage, Voice of the customer/guest experience metrics, supply costs, staffing, guest satisfaction and the daily operations of the salon. Ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, and all other salon partners. Ensures the safety of both salon partners and pets in our care. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Pet Parents and their Pets: Ensure the safety, health and well-being of animals by following Petco standards, policies and procedures. Exhibits a high level interest in animal welfare. Follow pet parent's instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat. Provides courteous service to all guests by utilizing INTENT behaviors in the salon. Reviews guest experience surveys & results with General Manager and works with salon staff to develop action plans. Salon & Store Partners: Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, haircuts & trimming nails. Directly supervises all other Grooming Salon partners. Assists the General Manager in recruiting and hiring Grooming Salon partners, and develops a team focused on building long-term guest relationships. Identifies and communicates all situations and/or conditions that negatively affect the Grooming Salon to the General Manager and/or Leader on Duty. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching, safety procedures and succession planning. Partner experience focusing on the health & wellness of both the pet and the partner. Salon Operations Supervises the daily operations of the grooming salon. Reviews all grooming partners' paperwork(s) daily to ensure the proper sales are recorded on each pet and salon partner before turning in to the General Manager. In partnership with the General Manager, orders supplies as necessary for the grooming salon and properly maintains clippers, blades, and other hand tools required to perform grooming services. Assists with building the grooming business (IE: Reminder calls, Greeting guests on the sales floor and or during vaccination clinics or dog training sessions to promote grooming services). Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Interacts professionally and effectively through verbal and writte