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Downtown Streets Team Housing Case Manager in Marin, California

COME CREATE IMPACT WITH US Downtown Streets Team (DST) is a nonprofit organization committed to fighting homelessness through the power of work and dignity of community. DST increases social capital and economic mobility by helping our unhoused neighbors chart a way out of homelessness through community building, volunteering opportunities, employment and human-centered case management. Since 2005, DST has expanded across 16 cities in Northern and Central California, serving over 1,500 people annually. SUMMARY: The Housing Case Manager will work directly with unhoused community members residing on Binford Rd to navigate services, secure housing placements with those who are eligible for Permanent Supportive Housing (PSH) opportunities through Coordinated Entry, and help them reduce barriers to self-sufficiency through strong organizational, problem-solving, and analytical skills, while managing priorities and workflow. WHAT YOU'LL DO: Work with a caseload of 17 individuals to achieve goals specifically related to housing, transportation, health, and legal issues Maintain regular appointments and office hours with clients and staff Work with Binford ERF Program Manager, Housing Lead, and STVP/STE Program Manager to promote successful participation in the housing voucher and work experience programs Actively learn about current resources and services outside the agency that may aid clients in their goals Present new services and opportunities to all clients on caseload during regular check-ins Provide compassionate support and assistance for clients Support clients in court, at housing related appointments, social service agencies, in communication with Marin Housing Authority, etc. Utilize any available subsidies and affordable housing units to place clients into housing Actively document client meetings and update all relevant program data in applicable database; such as Marin County HMIS, Wizard, Tracker, and any additional programs necessary. Establish productive relationships with all NTMs with no bias or prejudice towards race, religion, age, sex, disability, or sexual preference Represent the agency in the community and work with all partner organizations to achieve client goals Attend relevant weekly, biweekly or monthly internal and external case conference meetings (i.e. encampment case conference, staff meetings) related to County contract or DST Perform other duties as assigned by manager and assist with special projects as required Uphold organizational values, work ethically and with integrity and follow company policies as laid out in Employee Handbook COMMUNITY SPECIFIC RESPONSIBILITIES FOR MARIN COUNTY: Attend a WIZARD training and use the system for coordination with other providers involved in the client’s care Provide housing location services tailored to the needs and preferences of the client Develop and maintain relationships with property owners/managers by contacting them for your client and saying hello when you are on their site Screen available units to determine the potential for a unit to pass Housing Quality Inspections performed by the Marin Housing Authority prior to move-in or approval of a rental subsidy agreement Provide housing stabilization services. Services should flex in intensity to match the client’s need Work collaboratively with client to mitigate tenancy issues weekly with the goal of helping formally homeless clients retain their housing At move-in, make attempts to meet with client weekly, 60-90 days after move-in to housing to discuss client successes and any challenges in housing, and, if necessary, to develop strategies to address housing challenges to ensure client retains housing Will continue to meet with the client monthly, at minimum, as determined by their needs for clinical and housing support Work in partnership with the client to create a Treatment Plan that articulates the Clients goals for treatment and details the specific interventions planned to assist the client to achieve these goals Develop and provide high quality interventions and services in support of wellness and recovery Maintain contact at least once per month or more often if needed with the client’s Housing Property Manager to provide a regular opportunity to be informed of any housing challenges for the client Provide client with skills training to understand their tenancy rights and fulfill their tenancy responsibilities as articulated in their Landlord/Tenant Lease Document all housing and clinical services in the client file within 72 hours. Maintain data points weekly to ensured collaborative tracking with city and county partners WHAT YOU'LL NEED: HS Diploma or equivalent Ability to perform job duties with minimal supervision Excellent listening comprehension, written and verbal communication skills Experience in Microsoft programs Valid CDL, insurance and access to a reliable vehicle Bilingual in English and Spanish preferred PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is frequently required to do the following: Sitting, standing, walking, bending, stooping, pushing, pulling and lifting (up to 25 lbs.) Using personal computer, keyboard, mouse and monitor Observation and problem solving; hearing, seeing, reasoning and decision making Basic mathematical ability WORK ENVIRONMENT: Moderate noise associated with an open office work environment. Work environment and physical location may vary, depending on the space available and the needs of the community and the program. WHAT WE CAN OFFER YOU: A chance to positively impact your community on one of the biggest domestic challenges of the day Competitive nonprofit compensation Options for fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available Option to enroll in 401k after 90 days, and up to 6% company match, after one year of employment 15 days off PTO, increasing with tenure Over 10 paid holidays annually Paid company closure for five days during the summer Paid company closure for five days between Christmas and New Year Day off on your birthday One month paid sabbatical after five years, not charging PTO Internal growth opportunities Access to professional development resources and reimbursement Employee Assistance Program (EAP) COMMITMENT TO DIVERSITY We thrive as an organization when unique identities, experiences & perspectives are represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. WE HOPE YOU WILL CONSIDER JOING US TO MAKE A POSITIVE IMPACT IN OUR COMMUNITY.

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