AbelConn, a Celestica Company Program Manager in Maple Grove, Minnesota
AbelConn, a Celestica company, is a global Center of Excellence for the Aerospace, Defense, ITAR, Licensing and HealthTech industries. Our business is growing and we recently moved into a new state-of-the-art facility located in Maple Grove, MN that offers world-class manufacturing, engineering, and product lifecycle services. This Program Manager position is the key contact between AbelConn and key strategic customers, having significant business impact. The position manages new and existing customer programs from inception to completion keeping the customer informed as to the progression. Plans, directs, coordinates, and manages activities of designated accounts to ensure that customers specifications and requirements on project(s) are accomplished within prescribed quality and delivery standards. JOB DUTIES Maintains positive business relations with assigned customer accounts. Ensure the communication between the customer and AbelConn is performed in a timely manner, accurate, complete and organized. Handles all communication with the customer regarding quotations, existing orders and expedites. Reviews project to determine time frame, cost, materials, production/testing and coordinates all phases of the project. Confers with engineering and operations staff to outline and develop delivery schedule. Prepares proposals and documentation to support the quotation of product, sales order inputs and internal files to support the documentation trail. Works with Proposal team to support proposals, as needed. Coordinate with external customers to understand manufacturing equipment and process to build sub-components through Higher Level Assembly and develop plans to integrate products and equipment. Directs and coordinates interdepartmental activities of project to ensure project progresses on schedule and within prescribed budget with Engineering, Quality, and Operations. Reviews status and modifies schedules or plans as required. Prepares project reports for management, customer, or others. Manages Flawless Launch process flow for project execution Confers with project personnel to provide technical advice and to resolve problems. Works closely with Engineering and the supplier base to quote both existing and new products. Works closely with the Purchasing organization to assure customer demand is met as committed. Consistently working on cost savings and product improvement. Responsible for customer compliance to contractual agreements through review of PO and communication of established requirements for compliance to ISO13485/FDA Part 820/AS9100/NADCAP/FAA CFR 145/EASA Responsible for supporting the expansion of existing business and development of new business in Medical market. Supports the organization by developing/enhancing internal partnerships with functional organizations such as Compliance, Finance, Procurement, Manufacturing, Quality, and other support organizations. Provide technical leadership of diverse engineering disciplines, project planning, and provide technical solutions to customer requirements including, but not limited to, ITAR/EAR/EAR99 classifications, communication for customer configurations, and ultimate program execution following contract award ensuring 100% compliance with the Departments of State and Commerce. Will also participate in ongoing team meetings to identify requirements, specifications, export classifications, timelines and customer expectations. Develop and Review sales and program management processes in coordination with Quality Management System Director. May be responsible for communication to broader Celestica leadership team, based on progress of project deliverables and cost performance. AbelConn Electronics is ISO 9001, ISO 13485, AS 9100 registered, Nadcap Accredited, NASA-STD-8739 and all job duties are to be performed to support the business in meeting all requirements and documented instructions.