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Accenture Business Operations in Manila, Philippines

Supports the MU Technology Delivery Lead in managing the end-to-end delivery management process within the Market Unit. Provides operational insight and support to drive business growth.

Responsibilities Include:

• Oversees the End-to-End Delivery Management process for the Technology MU:

  • Acts as expert contact point during contract set up, including advising Delivery Excellence on which contracts enter End-to-End Delivery Management and supporting those contracts to enable on MyWizard

  • Oversees MU Delivery Excellence activities to build, develop and maintain the governance forums required for managing the portfolio – including tailoring process and forums as needed for local needs

  • Drives follow up and contract-level actions as required

• Manages Delivery Portfolio management review governance activities, including preparation for upwards reviews:

  • Builds, maintains and drives CG Delivery reviews

  • Analyses key data and prepares insights for MU Tech reviews

• Manages and monitors MU implementation of the Delivery strategic initiatives and programs

• Operates and manages key portfolio operational, recognition, and growth activities, including:

  • Structuring and driving portfolio participation in growth programs and campaigns such as Upsell and Lean SI

  • Operating Delivery training activities, including program managing targeted training such as SI Masterclass and Deliver.Sell.Grow participation

  • Managing and driving SI Start Up and AO Start Up programs locally

  • Technology Services Lead appointments, goal alignment and management, and comms

  • Delivery recognition programs, including Wizards and Success Stories

• Drives security and resilience programs across the client contract, such as:

  • Managing contract portfolio security posture across Client Data Protection and Getting to Green

  • Business resil

• Graduate of bachelor’s degree. • Project and organization management skills • Strong communication skills • Demonstrated confidence and assertiveness in working with senior executives • Office Location: Boni, Mandaluyong City.

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