Job Information
TTEC Customer Service Representative in Malta, New York
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!Need assistance with your application? Drop by every Wednesday from 10am to 3pm at 101 State Farm Place, Malta, NY 12020, suite 200, and our recruiters will help you with every step of your application!What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’llAnswer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the RoleAt least 1 year of customer service experience High school diploma or equivalentRecognize, apply and explain your product or service knowledgeComputer experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $18.92 plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.Visit www.hellottecbenefits.com for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
Minimum Salary: 16 Maximum Salary: 18 Salary Unit: Hourly