Job Information
King-Clark Co Inc Customer Service Representative in Malone, New York
Full job description This position involves day-to-day service, where you will work with both personal and professional clients alongside team members. You will help assess their insurance needs, answer questions, and provide guidance to ensure they receive the best coverage and service.
Qualifications: Previous office experience in customer service Strong ability to build relationships with clients Skilled at prioritizing tasks and multitasking Capable of conveying clear information and instructions Effective communicator with team members and partners Willingness to pursue continuing education
Responsibilities: Gather information based on customer needs Address and resolve client inquiries Maintain a commitment to a constructive workflow Adhere to insurance procedures, standards, and regulations
This Company Describes Its Culture as: Caring and detail-oriented in serving our customers A knowledgeable community resource A fun, collaborative team of co-workers King-Clark Insurance is a family-owned business dedicated to serving local communities with essential insurance solutions. With three locations in the North Country, we take pride in the outstanding service provided by our team of professionals every day. Each year, we achieve our growth goals by focusing on comprehensive coverage and delivering exceptional service to our customers. As an independent insurance agency, we partner with reliable companies to offer our clients coverage that meets their needs at affordable prices.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 30 40 per week
Benefits: 401(k) matching Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance
Education: High school or equivalent (Preferred)
Experience: Customer Service: 2 years (Preferred)