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Always Marketing Malaysia Sdn Bhd Retail Supervisor for Smartphone in Malaysia, Malaysia

Duties and Responsibilities:

The Retail Supervisor is responsible for hit assigned team sales targets & supervise that involve the coordination & operation.

He/she manages daily store operations and leads merchandising activities to improve sales performance. 

Manages promoter, non-promoter outlets & operator outlets.

Manage small team & deal with dealers, store managers &  store staff.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

  • Manages promoter, non-promoter outlets & operator outlets.

  • Manage small team & deal with dealers, store managers & store staff.

  • Hit sales target.

  • Give consultation on product & services.

  • Document & update sales transactions for non-promoter outlets.

  • Provide quality service & demo service vision.

  • Manage operations & diverse service environment.

  • Training for service performance.

  • Maintain good relationships for customer & service quality.

  • Manage retail operations.

  • Maintain stock inventory up-to date.

  • Assist in POSM allocation, LDU, Dummies and upload to system.

  • Update store image into system & coordinate outlet construction, store image upgrade activities.

  • Keep track on visual merchandising presentation.

  • Coordinate allocation of merchandising display, LDU, Dummies, fixtures & gifts with dealers.

  • Provide training for all outlets.

  • Update market competitor activities.

  •  Keep track for operations of roadshows, promotions, or any events.

  • Involve in improvement & productivity initiatives.

  • Lead & motivate team to participate for productivity improvement.

  • Increase productivity & innovation activities.

  • Keep track the implementation of productivity and innovation.

  • Serve to customer inquiries related to product knowledge, stocks issues & merchandising.

  • Create ideas for productivity improvements and innovation.

  •  Manage & supervise promoters.

  • Build team spirit & grow team ability.

  • Decision maker.

  • Build good relationship with dealers & partners.

  • Give operations & manpower support.

    Academic Qualification(s):

    Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor’s Degree in any field.

    Work Experience / Skills Requirement(s):

  • Good communication skills.

  • Leadership & service orientation action.

  • Teamwork & interpersonal Skills.

    Salary Range : RM 2,200 - RM 3,000

    Working Location : Kuala Lumpur / Selangor / Negeri Sembilan / Seremban / Melaka / Johor

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