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UnitedHealth Group Senior Project Manager in Makati, Philippines

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

  • Effectively and efficiently own the successful delivery of all assigned projects including managing all cross-function work stream owners (real estate, training, telecom technology, human capital, etc.) - function as the project General Manager

  • Create work order (scope) and charter as required. Create and manage project plan, issue log, lessons learned, close document, failure mode and effects analysis (fmea), control plan, etc.

  • Identify team roles and skill sets required to quickly create a highly functioning team

  • Direct the team and resolve conflicts: Direct team to complete projects on time, within budgetary guidelines. Escalate issues appropriately

  • Assesses progress and reports status to management and key constituents (i.e.: sites, other functional leaders, etc): timely written or verbal communication of project status to management. Highlight areas of concern or needed assistance. Track status of project timelines and milestones and communicate with management and team members. Responsible for overall quality review of project, ongoing and final evaluation and documentation of team/project procedures

  • Consistently utilize standard project management tools and adhere to document retention standards

  • Other duties as assigned by management

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Master’s /Graduate/Undergraduate degree

  • 10+ years cross functional experience services industry with leading organizations

  • 5+ years of experience in leading strategic project & program implementations

  • Experience in successfully managing major projects with at least one implementation in a non-IS business function

  • Project management experience and skills

  • Knowledge of project financials

  • Sound knowledge of Project Management tools

  • Broad knowledge of system and technology alternatives

  • Formal project management training

  • Proven excellent Excel and presentation skills

  • Demonstrated leadership ability

  • Demonstrated ability to stay committed to long-term project goals

  • Demonstrated ability to direct project outcome based on long term business objectives

  • Demonstrate the ability to quickly/positively change project priorities as business goals shift

  • Demonstrated ability to engage team members in a cross-functional, virtual environment

  • Proven superior analytical skills

  • Proven ability to function as an agent for change, confidently leading colleagues and project teams with a positive, can-do, partnering attitude

  • Open to flexible work hours, including necessary overlap with US time zones

Preferred Qualifications:

  • Project management/Agile certification: E.g. PMP, PRINCE2 CSM/Agile Safe/PGMP)

  • Green Belt Certification

  • Healthcare and/or healthcare operations experience

  • Exposure to Project managing automation work/tools

  • Exposure to managing technology projects, platform deployments etc.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.

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