Campus Pride Jobs

Technical Assistance Desktop Support Manager Consultant

(Jobs in Madison, WI)

Requirement id 151521

Job title Consultant

Job location in Madison, WI

Skills required Work Station Support Experience, Software And Hardware Support, Operating Systems, Technical Assistance Desktop Support Man

Open Date 28-Jan-2025

Close Date

Job type Contract

Duration 4 Months

Compensation DOE

Status requirement ---

Job interview type ---

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Job Description Consultant: Work Station Support Experience, Software And Hardware Support, Operating Systems, Technical Assistance Desktop Support Man

No of Submissions : 2

Start date : 02/24/2025

End Date : 06/30/2025

Submission deadline : 2/4/2025 4:00:00 PM

Client Info : DOC

Note:

• Interview Process: Teams Video

• Contract Duration: 6/30/25 with possibility of extension

• Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.

Description :

This role will require applicants to participate in level three desktop support; assist in projects as

a technical resource; work on a team of 8 technicians as well as independently; be comfortable

working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be

able to balance work load of incident/service requests and project work. Professional verbal and

written communication skills are a must. This is a remote position (that is subject to change) –

that could potentially require occasional office/site visits for troubleshooting and/or project work.

The candidate must work and live in the state of Wisconsin – no accommodations are possible in

this regard.

The main activities for this role are as follows:

? Level 3 support and maintenance of workstation software and hardware

? Support and maintenance of Operating Systems for user workstations

? Peripheral device support (printers/scanner/etc) and maintenance

? Incident and Service Request Management

? Technical assistance on projects as assigned by Desktop Support Supervisor

Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151521 while calling.