Job Information
SAUK TRAILS CLINIC Reception Supervisor Clinic in MADISON, Wisconsin
JOB REQUIREMENTS: Reception Supervisor - Clinic Sauk Trails Clinic - 8202 Excelsior Drive, 8202 Excelsior Dr., Madison, Wisconsin, United States of America Req #1866 Wednesday, June 19, 2024 Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER 1.0 FTE/40 Hours per Week Join our team and receive training, resources, competitive pay and exceptional benefits including free parking at all our locations! Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW. The Reception Team Supervisor - Clinic provides leadership, direct supervision and guidance within the Reception team. The incumbent is responsible for maintaining ongoing knowledge of all functions within the reception team. The incumbent is responsible for training staff and ensuring the reception team is providing quality work and excellent customer service. The incumbent assists with the day to day operations of the Clinic in collaboration with the Clinic Manager. The incumbent also has responsibility to help problem solve any patient concerns or issues. Additionally, the Reception Team Supervisor is responsible for providing a wide range of administrative support activities including answering the telephone (serving as back up to nurse and practitioner phone lines), directing and checking in of patients and other customers properly, scheduling appointments, answering general questions, collecting fees, organizing the desk and maintaining paper medical record flow within the scope of both the Unit Clerk and Team Receptionist roles. The incumbent works under general supervision and review of the Clinic Manager and/or other professional staff. The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.The incumbent understands our Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude. Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being. Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve. Our Values: We are a not-for-profit Cooperative We are member-centered We are equitable and inclusive We are quality-driven We are innovative We are community involved GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that... For full info follow application link. Group Health Cooperative is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/45E1CD8CD2B243E0