Job Information
UW MEDICAL FOUNDATION Patient Scheduling Specialist in MADISON, Wisconsin
JOB REQUIREMENTS: Patient Scheduling Specialist - Bilingual - Family Medicine - 31532 DESCRIPTION/RESPONSIBILITIES: Work Schedule : 100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 5:00 PM. Hours may vary based on the needs of the clinic. We are seeking a Bilingual Patient Scheduling Specialist to: * Assist patients in-person, on the phone, or through electronic correspondence to schedule appointments, update patient information, and check patients in and out. * Coordinate physician schedules and reserve time on physician calendars. * Counsel patients on prior authorization, referral requirements, and insurance networks. * Possess bilingual verbal and written skills in order to communicate clearly and effectively with patients and staff. Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education : Minimum - High school diploma or equivalent Preferred - Associate or Bachelor\'s degree in Business Administration, Healthcare, or other related field Work Experience : Minimum - One (1) year of previous experience working in an office or customer service environment. Must be bilingual in Spanish. Preferred - Previous experience working in healthcare. Previous experience scheduling patients. Previous experience coordinating multiple activities in an office setting. ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=0b1ff9ddac5afd168a66e006ad07f6e2 Other: Applicants ONLY to apply via URL link provided!