Job Information
Madison Inn Best Western Front Desk Clerk in Madison, Florida
Best Western is looking for a Front Desk Clerk all shifts.
- Greet, register, and assign rooms to guests of hotels or motels.
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys.
- Make and confirm reservations.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Review accounts and charges with guests during the check-out process.
- Record guest comments or complaints, referring customers to managers as necessary.
- Must be flexible on shifts available to work