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Elior North America Retail Supervisor in Macon, Georgia

Position Summary:

Our goal is to create unforgettable experiences for our guests. You have the opportunity to create unforgettable experiences for our guests in our retail spaces. You will have the opportunity to manage

Job Duties & Responsibilities

  • Interviews applicants for employment; evaluates employees on a regular basis according to prescribed guidelines; terminates employees according to standard procedures as required.

  • Provides orientation and job specific training to employees.

  • Maintains facility specific staffing patterns to include: appropriate levels, replacement procedures, and assignments appropriate to qualifications.

  • Oversee the retail operations to ensure all stations are operating efficiently and maintaining customer service standards.

  • Supervises food storage, production and service programs.

  • Maintains inventory system for food and supplies.

  • Ensures food preparation for optimal nutrition and economic handling of food as well as efficient usage of time.

  • Checks food for flavor, temperature, and appearance on a regular basis.

  • Attends department head, safety, infection control, quality assurance, and other facility or corporate meetings as directed.

  • Makes frequent inspections of all work, storage, and servicing areas to determine that regulations and directions governing Foodservice activities are followed including compliance with safety and sanitation.

  • Plans and/or conducts and retains records of monthly staff meetings, employee training and/or in services.

  • Reviews department performance and institutes changes in techniques or procedures to improve services, simplify work flow, assure compliance with regulatory requirements, and promote more efficient operation of the Foodservice Department.

Job Requirements:

  • Demonstrated experience in a quality high volume marketplace, food court, retail food establishment or restaurant with a focus on outstanding customer service, a keen appreciation of quality and detail in preparation and presentation and the ability to work effectively with minimal supervision.

  • Demonstrated commitment to total quality management and supervisory experience, excellent oral and written communication skills.

  • Experience with computer skills (using a menu management system) electronic access/point of sales system, Microsoft products (Word, Excel, PowerPoint) is preferred but not required.

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