Job Information
CBRE Facilities Senior Manager - Japan Lead in Machida, Japan
Facilities Senior Manager - Japan Lead
Job ID
165020
Posted
24-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Machida - Tokyo - Japan
About the Role:
As a CBRE Facilities Sr. Manager, Japan Lead for this account, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets.
What You'll Do:
•Lead a team of Facility Managers, Facility Coordinator and Admin personnel on IFM.
•Single Point of Contact for Japan Client Relations and escalations. Liaise with Customers and Clients as required.
•Be the Face of CBRE and strive for excellence.
•Be the Role model for EHS Activities and Clients Requirements.
•Responsible for SLA’s and KPI’s Delivery of the all locations as per the Scope of work.
•Responsible for the Customer Satisfaction and survey feedback to be on above Satisfaction level.
•Own the commercial aspects of the contract and glide path savings from the baseline.
•Work closely with the Regional and Global teams to achieve all the account objectives and initiatives.
•Responsible for the EHS deliverables and safe working along with the Account and Country EHS Manager
•Identify New cost savings ideas and initiatives to drive cost efficiency.
•Responsible for the P&L of the Region for FM, Extra works and Adhoc Projects.
•Run the Monthly, Quarterly Meeting with Client and close out reports
•Identify New opportunities for growth within the account and new Scope opportunities.
•Work with the other regional and Global teams to bring in the best practice to the region.
•Liase with Finance Team on the Monthly Financial Reports, Updating the monthly Cost Tracker, and manage vendor payments if escalated.
•Work with the Regional Operations Lead on the Operational objectives.
•Responsible for Staff OT and Transport Cost and manage the Expenses within the approved budget.
•Conduct Weekly Team Meeting and Client Interaction meetings
•Work on the Technical aspects of the facilities and work on the asset life cycle management.
•Constantly work on improving the operational efficiency and work with vendor partners to achieve it.
•Work closely with the Regional and Country Procurement team to achieve the 3rd party cost targets
•Ensure that the Vendors perform the work in a safe and compliant manner.
•Manage and recruit the suitable team required to perform the operations
•Provide clients with solutions on the daily operations and close out the issues.
•Work with the Legal Team on the contracts.
•Work in partnership with the client’s regional lead and country representatives.
What You'll Need:
•At least 10 years’ experience in the Facility Management Space.
•Excellent communication skills and Ability to prioritize and co-ordinate tasks efficiently ensuring all deadlines are met.
•Possess Technical & Hard services knowledge.
•Maintains a positive attitude towards routine tasks
•Accurate and exceptional attention to detail.
•Pro-active and enjoys working autonomously and as part of a wider team.
•Confident and assertive where required.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)