Job Information
Kuehne+Nagel Operational Care Specialist, Sea Logistics in Lyttelton, New Zealand
Cooltainer is a specialist division of Kuehne+Nagel; providing temperature controlled perishable commodities throughout New Zealand, Australia and the Pacific Islands.
Your Role
Due to an exciting period of growth in our Cooltainer team, we have an opportunity for an experienced freight specialist to join our Christchurch based office. You will be required to handle export and import shipments, the related documentation and provide customer service for one of our key clients.
Your Responsibilities
Export & Import operations across various trade lanes
Customer service excellence – one on one interaction with clients
Arrange bookings directly with transport companies, and liaise with carriers and suppliers
Ensuring that all documentation is completed as per company processes, customer & regulatory requirements and in a timely manner
Liaising with various external parties – shipping lines, NZ customs and overseas offices/agents
Your Skills and Experiences
Previous experience and understanding of International Shipping and Freight processes
Ability to effectively manage your time, especially when under pressure and with a busy workload
Excellent communication skills both written and verbal
Ability to think outside the square and solve problems
A sense of initiative and drive to follow tasks through to completion
Ability to build relationships with all stakeholders
Prior direct responsibility for delivering exceptional customer experience
Previous experience in a customer facing role highly advantageous
Why work for us?
In return, we'll offer you opportunities for career progression, a supportive company culture and flexible working arrangements. We also offer fully paid health insurance, EAP services and many other great benefits such as birthday cakes, flu vaccines, christmas gift, wellness initiatives and more!
*Please note - we will only accept applications from those with current NZ working rights.
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.