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Position Summary

The Medical Administrative Assistant serves as the initial contact for Horizon clients at varying Horizon locations. This position performs administrative and office support activities. These may include collecting demographic information, insurance verification, collection of balances, assisting billing team, bank deposits, sort and distribute mail, daily filing, archiving old files, processing itemized statement requests, documentation on accounts, and financial interviews as needed.

Required Education and Experience

• High school diploma; knowledge, skills and abilities comparable to that of a hight school graduate are required.
• One year of related medical office experience. An equivalent combination of education and experience that meets the required knowledge, skills and abilities.

Related Knowledge, Skills and Abilities

Knowledge of HIPAA and ability to maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments (e.g., and personnel-related issues, projects); Knowledge of medical office practice and environment, including medical terminology, government healthcare programs, health insurance claim forms, medical documentation and data entry. Ability to learn the varying complexities of medical billing including different types of insurance plans and government-assisted programs (Medicare, Medicaid), and local benefits; Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies; Demonstrated knowledge and consistent use of proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, concise, and error-free; Ability to use a computer to input data, access information, and/or create materials and documents using a variety of software applications. Proficient in Microsoft Office Suite; Knowledge o electronic calendaring programs (e.d., Microsoft Outlook, Credible) for scheduling appointments and setting reminders; Ability to record accurate data and complete documentation within established expectations and by communicated deadlines.

Ability to work in and contribute to a collaborative team environment; Ability to work independently with minimal supervision; Willing and available to work modified schedules (weekends, holidays, etc.) as required; Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon work sites during the day based on operational needs or to provide administrative support at other locations. Regular attendance at training and Horizon meetings may require travel to a variety of Horizon sites.

About Horizon:

Horizon Behavioral Health is located in the heart of Central Virginia surrounded by the beautiful Blue Ridge Mountains. Whether your passions be hiking on the vast Appalachian Trials, kayaking through the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg VA offers small-town southern charm with an active culture of music festivals, outdoor activities, and performing arts that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg's 2021 Giving Back Award, Best Place to Work in 2018, Best of Lynchburg for Counseling Services for multiple consecutive years, and again most recently for 2021!

Employment with a VA Community Services Board offers generous benefits that include participation in the Virginia Retirement System (VRS); life, health, dental, and vision insurance; annual leave, sick leave and paid holidays. Horizon's clinical sites are NHSC/HRSA approved and qualifies as public service loan forgiveness (PSLF) employer site. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply - Please visit our online career center atwww.HorizonBH.org{target="_blank"}

Horizon Behavioral Health is an Equal Opportunity Employer (EOE)