Job Information
Amazon Sr. Seller Engagement Manager, Amazon EU Expansion in Luxembourg, Luxembourg
Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico and Brazil. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.
Amazon is looking for an experienced Sr. Seller Engagement Manager to recruit Sellers within one or more product families to better serve European customers as part of EU Expansion Team. The successful candidate will recruit and launch online Sellers on Amazon's 10 marketplaces in Europe and help them expand and grow their businesses by partnering with Amazon. The Sr. Seller Engagement Manager will be responsible for delivering new business growth and maximizing revenue generation across different Seller segments. Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for delivering business and financial objectives.
The Sr. Seller Engagement Manager will be part of Project Ignite, our 2-click expansion solution for Sellers across Europe. As part of the role, the Sr. Seller Engagement Manager will drive top of the funnel growth to drive adoption among new Seller segments. The Sr. Seller Engagement Manager will work with a wide range of internal stakeholders across EU, US and CN to drive adoption and grow Sellers from different countries of origin. The candidate will need to work closely with Sr. Product Manager and Marketing Manager of Ignite to identify long-term and short-term growth opportunities for each Seller segment.
Key job responsibilities
Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected Seller segments
Identify opportunities to improve the Marketplace business for all Sellers through scalable solutions and manage the roll-out of these solutions
Share learnings with your global counterparts (EU, US and Asia teams) to drive best practices and to identify new opportunities
Conduct deep dives to understand root causes of Seller performance and actions to accelerate growth
Work closely with Product teams to identify product-specific scalable growth opportunities
Identify and manage projects to improve customer and Seller experience, working closely with multiple internal recruiting and product teams.
Basic Qualifications
Excellent English communication skills (Mandatory). - Bachelor’s Degree in Economics, Engineering or related degree required. Post-graduate education is recommended.
4+ years of working experience in management consulting, product management or sales management
Excellent written and verbal communication skills; able to explain complex concepts simply
Strong analytical skills (including advanced excel and database analysis)
Ability to drive successful projects with a wide range of people at all decision-making levels.
Experience solving analytical problems, either in professional experience (data analysis) or education
Ability to thrive in an ambiguous environment
Highly organized and results oriented
Preferred Qualifications
Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
Strong business judgment, proven ability to influence others
Experience using Salesforce.com or other CRM tool
Creative, has initiative, and can constructively advocate on behalf of the customer
Experience in retail and/or a technology / eCommerce business preferred but not essential.
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