Job Information
South Middlesex Opportunity Council Nurse Care Manager, Community Partner in Lowell, Massachusetts
Job Summary:
The Registered Nurse (RN) participates in the coordination of medical, behavioral health/addiction treatment services and other supports in accordance with the person-centered treatment plan and works collaboratively with the BHCP team at their respective agency to manage or co-manage complex behavioral health cases. As a member of the multidisciplinary team, the RN provides consultation, education, and support to team members and provider network regarding co-occurring medical issues related to behavioral health/substance abuse treatment and management.
Why Work for SMOC?
Flexible schedule, work/life balance and a 35-hour work week.
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
EyeMed Vision Insurance
403(B) Retirement Plan with a company match on day one.
Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Essential Functions:
Provide medical consultation to BHCP team members in the assigned consortium entity (CE) or affiliated partner (AP) agency.
Liaison to and consult with the BHPMW BHCP Medical Director.
Conduct medication reconciliation functions required in the BHCP Model Contract.
Review medical sections of Engaged Enrollee’s comprehensive assessments, and/or the entire assessment as assigned.
Participate in BHCP team meetings to ensure effective communication among all disciplines.
Participate in all required orientation and training and assist with training other staff on the CP Team.
Learn all BHCP policies, procedures, protocols and plans and deliver services and consultation in compliance with them. Assist with training other staff on the CP Team.
Develop knowledge about all focus populations and assist CP Team members in doing so.
Learn evidence-based practices identified by the BHC, and deliver CP supports and activities in compliance with them and assist with training other CP Team members.
Complete all required documentation in a timely manner.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Strictly adhere to HIPPA and confidentiality policies at all times, including when responding to inquiries for Enrollee information
Attend and actively participate in supervision and staff meetings.
Maintain current certifications and licenses
Strictly adhere to all HIPPA regulations and maintain confidentiality at all times
Ensure that all clients are treated with dignity and respect in accordance with BHPMW’s Human Rights policy.
Perform all duties in accordance with the agency’s policies and procedures.
Strictly follow all agency Performance Standards.
Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned.
Qualification/Education/Experience:
Registered Nurse licensed in the Commonwealth of Massachusetts with minimum of 4 years of experience working with adults in a community-based mental health, substance use and/or physical health setting
Demonstrated knowledge base and judgment necessary for independent clinical decision making.
Excellent verbal and written communications skills. Strong interpersonal and customer relations skills required.
Excellent organizational, time management and problem-solving skills.
Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Knowledge regarding psychiatric rehab and understanding of recovery model.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Must be able to perform each essential duty satisfactorily.
Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport members.
Must have ability to read English and communicate effectively in the primary language of the program to which he/s is assigned.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General requirements:
Full upper extremity range of motion.
Full lower extremity range of motion.
*Continuous: Communication
*Frequent: Standing, sitting, walking
We are an equal opportunity employer committed to diversity in the workplace
Monday - Friday 9:00am - 5:00pm
35 Hours per week