Job Information
Elevance Health Social Worker (US) in Louisville, Kentucky
Location: This position can sit anywhere in the US in accordance with our Hybrid Workforce policy. Ideally the candidate will sit within 50 miles of an Elevance Pulsepoint location. At the time of writing, this position is expected to report to a Pulsepoint once a week (subject to future change).
The Social Worker is responsible for providing guidance to members and program staff regarding psychosocial barriers to managing health conditions.
Primary duties may include, but are not limited to:
Makes outbound telephone calls to members to provide health coaching and consultation.
Assists participants to change self-efficacy behaviors and to locate and access intrapersonal, family and community resources that will make it easier to manage their health.
Provides consultation to staff members regarding methods and approaches to help participants recognize and overcome psychosocial barriers to better health.
Minimum Qualifications
Requires MS in Social Work or related behavioral health field and minimum of 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. Current license as a Clinical Social Worker (LCSW) in applicable state(s) required.
Preferred Experience
Relevant call center and/or health care specific professional experience preferred.
Prior experience working with nurse case managers is a strong plus.