Job Information
UCLA Health Patient Authorization Representative in Los Angeles, California
Description
As a Patient Authorization Representative, you will be responsible for:
Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
Informing patients of their financial responsibility
Answering a busy phone system
Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Salary range: $29.53 - $46.37 Hourly
Note: This posted position is 1 of 3 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.
Qualifications
We're seeking a flexible, customer-focused, detail-oriented individual with:
Experience with pharmaceutical/medical insurance verification and authorization
Excellent communication, interpersonal, organizational, prioritizing and analytical skills
Working knowledge of third-party payor verification terminology
Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
Computer proficiency with Word, Excel, and CareConnect system
Experience with medical office procedures, including scheduling appointments
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.