City National Bank Learning and Development Consultant in Los Angeles, California

Responsible for the development and implementation of learning and development processes and programs. Design and deliver consultative selling skills training and other professional development programs for all levels of CNB colleagues using various learning delivery methods. This role will also design talent development programs and implement learning strategies that include assessments, curricula, experiential learning, and evaluative metrics.


  • Design and deliver training programs in alignment with client needs and corporate direction. Prepare analysis to report ROI of learning opportunities to the organization. Measure impact and effectiveness of learning and development programs. Ensure that learning and development programs achieve established project goals, quality standards, and legal requirements.

  • Manage learning environment and facilitate development and delivery of learning opportunities using classroom, live-and-online, self-paced e-learning, and blended learning methodologies. Understand and apply state-of-the-art adult learning theory. Keep current with latest organizational and individual behavioral research and learning delivery technologies.

  • Manage projects including the development and oversight of project design plans, implementation plans, and on-going continuous improvement plans. Represent CNB as a prime contact on projects. Interact with internal and external personnel on significant matters often requiring coordination and support between organizations. Manage external vendors and contractors. Monitor project schedules and resolves project related issues appropriately.

  • Acts as a trusted advisor, and behaves in accordance with the P.R.I.D.E. values.


  • *A minimum of five years overall learning and development experience is required.

  • *Bachelors' degree in Human Resources, Business, Education or related field.

  • Advanced proficiency in MS Word, Excel, PowerPoint, and experience with eLearning authoring tools such as Captivate, Articulate Storyline, or Lectora.

  • Experienced in designing, delivering, and evaluating the effectiveness of learning and development programs.

  • Ability to interact effectively with all levels of Bank colleagues, Subject Matter Experts, contractors, and third-party vendors. Communicate effectively and skillfully in both oral and written form.

  • Able to apply professional experience and learning theory in practical field applications. Adopts concepts to create practical and effective learning opportunities.

  • Possesses demonstrated ability in needs assessment, objective setting, and evaluation/measurement of learning opportunities. Has good presentation skills and can adapt style as appropriate to audience and delivery method.

  • Master's degree preferred.

*Represents basic qualifications of the position. To be considered for this position you must at least meet the basic qualifications.

City National Bank is an Equal Opportunity Employer -- Minorities/Females/Individuals with Disabilities/Veterans.

Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.


Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledHuman Resources