Campus Pride Jobs

Description

The Intake Coordinator will provide coordination for

all aspects of patient care and concierge services in addition to providing a

high level of service for the assigned practice. Serve as initial point of

contact for the department, with the knowledge and ability to assign and assist

patient to particular program based on information provided by patient.

Candidate must multi-task between identifying areas for improving patient

relations, ensuring that quality control standards are met, while providing

extensive personalized customer service, and executing Patient Affairs Center

activities.

Salary Range: $24.57 - $34.87 Hourly

Qualifications

All Required:

Skill in analyzing information, problems, situations,

practices, and procedures to recognize alternatives and provide solutions.

Knowledge to problem-solve with other members of the

Patient Affairs Center team and to effect change toward improvement of clinic

services.

Skill in speaking clearly and using appropriate grammar.

Demonstrated ability to work as part of a team while

functioning independently, maintaining confidentiality in all assignments, and

showing initiative in identifying and solving problems as they occur.

Demonstrated ability to maintain composure when confronted

by difficult situations and to respond professionally.

Possesses strong customer service skills to promote

pleasant and effective interactions with patients, staff, and doctors.

Demonstrated ability to creatively integrate competing

demands of a multidisciplinary setting into a productive working environment.

Skill to organize workflow to accomplish established

objectives.

Ability to establish cooperative working relationships with

administrators, physicians, peers, and the public.

Skill in recognizing an emergency or high priority

situation and taking appropriate and immediate action.

Advanced organizational skills to ensure a workable,

efficient office.

Working knowledge of the UCLA Healthcare System and where

to go to get issues resolved, Knowledge of medical terminology, and of major

medical insurance plans and authorizations.

Experience with various computer software and hardware

including word-processing, knowledge of Microsoft Word, Excel, Outlook, the

MCCS and Access Express, and the internet.

Typing skills to prepare forms and correspondence with

speed and accuracy.

General knowledge of medical procedures and

terminology

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.