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POSITION DESCRIPTION

Position: Field Training Audiologist

Reports to Title: Director of Training and Education

Department/Division: Training/Commercial Sales Team

Primary Work Location: CA - Must Live in LA, SF, Bay Area, or Sacramento

Job Code/Classification: Salary; Exempt

Position Overview

The Field Training Audiologist will contribute to sales and profitability by providing product and software training designed to increase customer knowledge, skills and familiarity with the ReSound product lines. The position also functions to provide audiological support, which includes hearing aid fitting and troubleshooting assistance, to influence buying behavior change from our customers. This position also includes providing audiology, technical and product training to ReSound employees.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The areas of responsibilities include:

• Regularlycommunicatepertinentaccountinformation to salesand management personnel

• Deliverhighqualityandconsistent customer training

• Supportsales of all products withinspecifiedgeography;workclosely withassignedsalesteams

• Needsanalysisandprovideappropriatetrainingsolutionsfor accounts

• RepresentReSound through participation at national, state andregional meetings

• Primary eventsinclude,butare notlimited to, the following:ConsumerEducationSeminars,OpenHouses,andCEUSeminarsandongoing“inclinic” product trainingsessions

• Playkey role in promotion and demonstration of products duringlaunchtrainings

• Provideconsultative resources whichwillhelpdevelop the businessgrowth

• Schedule travel independently and within corporate guidelines that maximizes effectiveness and cost efficiencies while maintaining a full schedule.

• Maintain appropriate administrative records. This includes maintaining expenses within published corporate guidelines.

• Interact withMarketing,Sales,CustomerService,ProductManagement,Technical SupportandResearch & Development to ensure a quality customer experience

• Contribute to the enrichmentand/ordevelopment of trainingcontent

• Otherduties as assigned by management

Competencies (Knowledge and Skills needed for this position.)

• Followthe HRpolicyincludingall company anddepartmentpolicies and procedures.

• Meetall performance and behaviorexpectationsoutlined in the company performance appraisal,P2E/IDP,andthosecommunicated by management.

• Perform responsibilities as directedachievingdesiredresultswithinexpected time- frames andwith a high degree of qualityandprofessionalism.

• Followgood safety practices in allactivities.

• Establish and maintainpositive and productiveworkrelationshipswithall staff, customers andbusinesspartners.

• Demonstratethe behavioralandtechnical competenciesnecessary to effectively completepositionresponsibilities. Take personal initiativefor technical and professional development.

• Safeguard sensitive and confidentialCompany information.

• Strong leadership and analytical skills

• Strong interpersonal communication skills

• Able to resolve problems and complex issues at higher levels

• Excellent computer skills and proficiency using PowerPoint, Word, Outlook, SFDC (CRM) and Excel

• Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively.

• Proficient with oral and written communication and with conducting presentations.

Desired Qualifications

Required Education (if necessary):

• AuD or PhD in Audiology. Master’s Degree in Audiology considered.

• Current state license in Audiology

Experience:

• Desire at least two years of hearing aid dispensing (post externship)

• Ability to travel 75% of the time (3-4 days/week average)

Travel:

• Extensive travel by air, auto and train

Other Information

Direct reports: None

Indirect reports: None

Working Environment: Field based

Physical Demands: Must be able to lift 15Ibs at a time, sitting, walking, standing

Position Type and Expected Hours of Work: Salaried position, Monday-Friday but may have evening requirements at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement .

E-Verify

GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here . View the Right to Work poster here .

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

#LI-ReSound

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

• Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

• Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .