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Cedars-Sinai Community Health Worker - COACH in Los Angeles, California

Job Description

Align yourself with an organization with a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. The Cedars‑Sinai COACH (Community Outreach Assistance for Children’s Health) for Kids mobile medical clinic is dedicated to meeting the immediate medical, behavioral health and community needs of pediatric patients in South Los Angeles who historically have been underserved in these areas. COACH for Kids provides free transitional medical care and social support services while connecting patients and their families to integrated quality healthcare and other community resources. We offer an outstanding benefits package that includes healthcare, a 403(B), and a generous time-off policy along with competitive salaries. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

Tell me about this role:

The Community Health Worker supports patients and their social and health needs by helping them navigate and access community resources, social services, and medical systems. Serves as a liaison between Cedars-Sinai and the community to facilitate access to services through assessment, care coordination, and other case management activities. The Community Health Worker is community based but will often partner cross-functionally with Cedars-Sinai team members, including but not limited to, medical providers, social workers, and case managers to provide intensive personal support to patients to ensure that all health needs are met:

  • Engages, builds rapport, establishes a trusting relationship and continuous candid communication with patients/participants and patient/participant support systems.

  • Assesses social determinants of health needs in patients/participants and documents appropriately.

  • Determines social determinants of health concerns/ gaps, develops a plan to address moderate social and health disparities.

  • Assists patients/participants with problem-solving barriers to health stabilization by identifying, locating, connecting to and navigating needed community and medical system services including visiting patients at their homes, accompanying patients to appointments and assisting patients with completing forms to access needed services.

  • Conducts proactive follow up with patients/participants and families to reduce barriers in accessing resources.

  • Works collaboratively and professionally with other disciplines of the health care team including medical providers, social workers, case managers, and other patient navigators.

  • Establishes professional relationships and partners with community partners, community resources, health plans and providers by participating in local community engagement activities with local agencies (e.g., community-based organizations, social service agencies, faith-based organizations, community centers, government agencies) to promote support for continued involvement and cooperation in community health projects.

  • Identifies gaps in community resources and supports the implementation of new solutions or services to close identified gaps.

  • Disseminates community resource updates to Cedars-Sinai staff and community collaborators.

  • Work independently to fulfill general requests. Works with internal team to solve more complex issues.

  • Provides overall programmatic support, including meeting coordination, data collection and analysis, and other administrative duties as assigned.

This is a grant funded position, and we are pending approval of the funding.

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Qualifications

Requirements:

High school diploma or GED required. Bachelor's degree in social work, psychology, public health, community health or another related major preferred.

A minimum of 1 year of experience in community-level health education or a related field required.

A minimum of 2 years of experience working with vulnerable populations, homeless individuals/families, people with mental illness and substance use disorders preferred.

Certified Health Education Specialist preferred.

Heartsaver CPR certification required within 60 days of hire.

Why work here?

Beyond outstanding employee benefits (including health, vision, dental and life and insurance) we take pride in hiring the best employees. Our accomplished and compassionate staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

Req ID : 3580

Working Title : Community Health Worker - COACH

Department : COACH Mobile Health

Business Entity : Cedars-Sinai Medical Center

Job Category : Community Engagement

Job Specialty : Community Engagement

Overtime Status : NONEXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $22.07 - $33.11

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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