Job Information
City National Bank Central Cash Operations Lead in Los Angeles, California
CENTRAL CASH OPERATIONS LEAD
WHAT IS THE OPPORTUNITY?
Responsible for handling administrative functions which includes general ledger reconcilement, billing, and customer service. As a member of City National's Banking & Investment Services group, you will be part of the essential central operations and back-end hub for all of the bank's lines of business.
What you will do
Provide guidance and support to fellow colleagues for day-to-day activities
Assist department supervisor with workflow coordination amongst team members
Performs teller duties in the Central Cash department in receiving, shipping, deposit/coin processing and/or administrative functions which include general ledger reconcilement, billing and customer service.
Must be able to work in a production based environment governed by quality and quantity productivity standards.
Places/responds to calls/emails from internal and external customers to interpret and explain policies and procedures or seek problem resolution
Provides information and serves as resource to internal CNB customers
Receives deposits and incoming shipments of cash/coin/checks from branches and customers via armored carriers by checking bag totals to the manifest totals and initials each bag accepted for processing.
Processes currency deposits via the NamSys Currency Counter software and Cummins JetScan currency scanners. Enters deposit information (account number, deposit amount, check amount, coin amount) into the system. Manually verifies rejected currency, reviews suspected counterfeits and keys amounts into the system. Prepares adjustment tickets for overages, shortages, counterfeits, etc..
Creates electronic blotter and sells currency and coin received in the incoming deposits.
Consolidates the previous day teller work utilizing the Cummins High Speed Currency Counting machine. Prepares adjustment tickets for overages and shortages. Straps currency in units of one hundred notes.
Creates electronic blotter and "sells" consolidated/sorted/faced currency to the Main Vault.
Clears currency jams and re-sets "popped" belts in the Cummins High Speed Currency counting system and cleans the machine.
Must-Have*
Bachelor's Degree or equivalent
Minimum two years previous experience in the Cash Vault of another financial institution.
Minimum one year previous experience in a client facing role at a financial institution.
Minimum one year of general office or accounting experience required.
Skills and Knowledge
Good verbal communication skills. Basic PC skills.
Ability to learn and operate a PC, calculator, currency scanner, high speed currency counter, coin sorter and coin wrapper.
Ability to interact effectively with CNB personnel, customers, vendors and affiliate representatives.
Ability to work efficiently in a productive environment
Good manual dexterity
Ability to lift up to 35 to 50 pounds
Ability to push/pull hand trucks weighing up to 4,000 pounds
Ability to perform under camera surveillance
Good knowledge of central cash operations and demonstrated ability to handle large sums of cash accurately
Must be flexible to handle multiple tasks simultaneously.
Must be self-motivated and be capable of working both independently as well as in a team.
Compensation
Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.