Job Information
Robert Half Bank Teller in Los Altos, California
Description
We are seeking a customer-oriented individual to join our team as a Bank Teller. The ideal candidate will be responsible for providing exceptional customer service while efficiently and accurately handling financial transactions. Previous customer service experience is essential for success in this role.
Key Responsibilities:
Greet customers as they enter the bank and provide prompt, courteous, and accurate assistance.
Process various financial transactions including deposits, withdrawals, loan payments, and account transfers.
Assist customers with account inquiries, balance inquiries, and account maintenance requests.
Educate customers on available banking products and services, and cross-sell when appropriate.
Ensure compliance with all bank policies and procedures, as well as regulatory requirements.
Maintain a clean and organized workspace, including the teller counter and surrounding areas.
Resolve customer complaints or issues in a professional and timely manner.
Collaborate with other team members to achieve branch goals and targets.
Stay updated on industry trends, products, and services to better serve customers.
Requirements
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Previous customer service experience in a retail or banking environment is required.
Strong communication and interpersonal skills.
Ability to handle cash accurately and efficiently.
Proficiency in basic computer skills and familiarity with banking software.
Attention to detail and ability to multitask in a fast-paced environment.
Excellent problem-solving skills and a proactive approach to customer service.
Ability to maintain confidentiality and handle sensitive information appropriately.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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