Job Information
Los Alamos National Laboratory Windows System Administrator (Computing Systems Professional 2/3) in Los Alamos, New Mexico
What You Will Do
Innovative Customer Experience (ICE) division is seeking an energetic and customer-focused Computing Systems Professional 2 / Computing Systems Professional 3, Windows System Administrator for the ICE Device Configuration Services (ICE-DCS) group. ICE-DCS consists of approximately 50 professionals, technicians, and students. The ICE division consists of more than 350 talented Solution Architects, Computer Systems Professionals, and Computer System Technician employees who provide the varied Laboratory organizations with Information Technology experts who design, build, and support their mission-driven technical needs, on the unclassified and classified networks through several different service touchpoints. In addition, optimize the use of information technology, ensure seamless delivery and operation of IT services by monitoring system performance, applying configuration management practices, creating processes and standards for selection and implementation.
This position will be filled at either the Computing Systems Professional 2 or Computing Systems Professional 3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
Computing Systems Professional 2 (CSP-2) ($83,900 - $136,600)
The successful candidate will be responsible for providing end-user and enterprise level computing, network, and technical support of a large-scale Windows environment on the unclassified and classified networks. Must be self-directed with the ability to adhere to guidelines and best practices. Job duties will include a full spectrum of Windows platform troubleshooting, designing, and administration including but not limited to:
Managing Windows systems at an institutional level utilizing Active Directory and Group Policy
Communicating technical information in a way that both technical and non-technical personnel can understand
Automate routine tasks
Collaborate with management, customers, and team members to mitigate vulnerabilities within the environment and provide advanced technical support to the user community
Research emerging technologies, new industry trends, hardware and software tools and solutions
Computing Systems Professional 3 (CSP-3) ($101,700 - $168,200)
In addition to the above, the successful candidate will perform the following, including but not limited to:
Demonstrated excellence in understanding security principles for infrastructure deployment and configuration
Implementing and managing projects to fulfill mission needs
Evaluate impact of hardening operating systems/network protocols, applications, and hardware
Recommend and implement Information Architecture processes and standards
What You Need
Minimum Job Requirements:
Job Requirements for Computing Systems Professional 2:
Wide ranging knowledge administering Windows 10 and Windows 11 systems
Knowledge of managing systems utilizing Active Directory and Group Policy
Experience researching, installing, and troubleshooting hardware and software
Demonstrated knowledge, understanding, and experience with configuration management tools
Extensive customer service experience interacting with customers and peers in a professional and responsive manner to quickly resolve issues
Additional Job Requirements for the Computing Systems Professional 3:
In addition to the requirements outlined above, qualification at the higher level requires:
Demonstrated excellence in understanding security principles for infrastructure deployment and configuration
Demonstrated experience solving complex compute issues
Evaluate impact of hardening operating systems/network protocols, applications, and hardware
Exceptional work ethic and time management
Extensive experience providing technical implementations and solutions in a heterogeneous computing environment
Education/Experience for Computing Systems Professional 2: Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience.
Education/Experience Computing Systems Professional 3: Position requires a Bachelor's Degree and 8 years related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, applicable advanced vendor and/or professional certification is desirable.
Desired Qualifications:
Experience with vulnerability remediation including utilization of cyber-related tools for auditing, compliance verification, vulnerability testing, system patching and continuous monitoring
Demonstrated knowledge, understanding of Virtual Desktop Infrastructure (VDI), Diskless Computing environments and Endpoint Management
Experience adhering and configuring systems for compliance standards using group policy
Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.
Note to Applicants: Please provide a comprehensive cover letter that details how you meet the qualifications for the position.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid maternity and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (paid sick, vacation, and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://directives.nnsa.doe.gov/supplemental-directive/sd-0206-0002) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-A/@Aimages/file) for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2 and then option 3.