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Texas Roadhouse Assistant Manager – Jaggers in Longview, Texas

POSITION SUMMARYIn conjunction with the Managing Partner, oversees the operation of the restaurant, the timelypreparation and presentation of food, and ensures legendary service to all guests, staff, and vendors.

  • ESSENTIAL FUNCTIONS

  • Is accountable for driving sales and guest satisfaction

  • Enforces compliance with all employment policies in the area of responsibility (does so in conjunction with other management)

  • Manages through “hands on” supervision of the restaurant. This includes but is not limited to

  • non-scheduled assistance with cashier, cooking, etc

  • Directs productivity to monitor and maintain efficient and effective food item ticket times

  • Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational

  • standards

  • Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures

  • Conducts formal line Taste & Temp checks

  • Ensures proper handling, maintenance, and storage of all items

  • Monitors and maintains cleanliness and proper maintenance of equipment

  • Understands and practices safe food handling procedures

  • Certifies security measures are enforced throughout the shift

  • Provides and oversees thorough training of both FOH and BOH employees

  • Leads by example and assists with the development of all Key Hourly employees, Non-Exempt Managers, and hourly employees

  • Engages in guest interaction to gather insights and assist in developing a sales strategy to improve service and drive sales

  • At the direction of MP, manages inventory and tracks waste.

  • Directs work for employees, including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant

  • Reviews applications and decides which applicants will be interviewed. Interviews those selections and provides recommendations on hiring and/or makes hiring decisions

  • Together with MP, is responsible for performance management of staff, including performance evaluations, coaching, and discipline

  • Creates a fun, safe environment by following our Core Values and Operational Goals

  • Ensures that the cleanliness of the restaurant and the safety of our guests are maintained at all times

  • Ensures culture and Core Values are followed: Passion, Partnership, Integrity, and Fun with Purpose

Education:High School Graduate or General Education Degree (GED)Experience:2+ years of restaurant experience as a Manager or Key employeeComputer Skills: Word, ExcelGood organizational skillsThe ability to communicate effectivelyThe ability to solve problems and handle high-stress situationsAttention to detail is a plus

WORK ENVIRONMENTThis job description includes essential functions and basic duties and provides guidelines for job expectations and the employee’s ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform as the Company may deem appropriate.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

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