Job Information
Tunnell Companies, LP Customer Service Representative in Long Neck, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1319283
Tunnell Companies, LP has Customer Service Representative positions available for friendly, motivated, and courteous team members. You\'ll provide exceptional customer service to members of the Tunnell communities and perform administrative duties for the main office. Join for on-the-job training, family owned, and a friendly team.
Description
Tunnell Companies, LP, a thriving Real Estate Management Company in Long Neck, Delaware, has been in continuous operation and growth since 1962. Known for developing, constructing, and maintaining multiple resort and full-time residential communities, Tunnell Companies manages six Pot-Nets communities and the Baywood Greens Golf Course community. We are seeking a dedicated Customer Service Representative to join our team, providing exceptional customer service and administrative support. This role is crucial in ensuring smooth operations and enhancing the experience of our community members.
Responsibilities
- Provide administrative support to the Director of Administrative Services and the Customer Service Manager
- Deliver friendly and courteous customer service via phone, email, or in-person interactions
- Forward customer inquiries to appropriate staff members as necessary
- Process customer payments and maintain resident account information
- Schedule Community Center events and maintain the overall calendar of events
- Receive and process vehicle registrations, work requests, tree requests, and architectural approval requests
- Assist with making customer appointments and reservations at company properties
- Greet and assist prospective Home Buyers and connect them with a Sales Agent
- Assist with maintaining inventory of marketing collateral materials at the Sales Center, Model Home, and Inventory Homes
- Receive, process, and distribute mail and packages
- Perform other job duties as assigned to support office operations