Job Information
Charles Schwab Senior Manager, Senior Instructional Designer in Lone Tree, Colorado
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab’s Risk & Regulatory Learning Team is a team of learning professionals with the power to transform employee behaviors and mindsets. The goal of our team is to connect employees’ day-to-day risk management practices back to Schwab’s mission of “Seeing Through Clients’ Eyes.”
As a Senior Instructional Designer (Sr. Manager), you are a proactive team partner who analyzes, designs, develops, and maintains learning solutions that support organizational goals and objectives. Your work will touch employees across the Company.
The Risk & Regulatory Learning Team aspires to take a learner-centered approach to our work. We want to make learning about Risk Management and Compliance topics easy, and dare we say engaging.
If you have a passion for instructional design, we are seeking someone like you. Read on to learn more about what we are looking for.
What you're good at
Work with business partners and internal consultants to lead through the ADDIE model with an emphasis on Analysis, Design and Development phases
Conduct analysis to identify key behaviors and mindsets that will mature our risk management capabilities, and create meaningful learning experiences
Maintain a strong learner focus by seeking opportunities to gather learner inputs, prototype and share back findings that influence project partners
Generate a design strategy that addresses: Who, Why, What, When, Where, and How
Gain agreement on your proposed design strategy, defining design approach and deliverables that will make up the learning experiences you create
Design and develop effective learning experiences
Be the confident design expert that leads the project team through the process
Lead effective project meetings, and working sessions that get results by setting meeting goals, demonstrating superior verbal communication, active listening, planning, and organizational skills
Create your project plan, and manage project work, including feedback and review cycles to successfully meet milestones and implementation deadlines
Build and sustain collaborative relationships with partners and colleagues
Write compelling training materials. Organize and communicate complex information in easy-to-understand language
Create and use visuals and multimedia interactions that enhance the learning experience and facilitate learning transfer through the application of visual and instructional design principles
Ensure the learning solutions you create follow accessibility guidelines, so that all employees can participate
Build assessments using best instructional practices
Articulate design needs, project risks, and recommendations when scope changes, or challenges surface
Deliver quality products, adhering to team standards and processes
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
In addition to being able to do the above, you will have the following experiences and skills:
Required Qualifications:
Bachelor’s Degree in Instructional Design or a related field from an accredited college or university
Minimum of 6-10 years in creating blended learning experiences
Mastery in graphic design, video, audio, and graphic creation
Established understanding of Web Content Accessibility Guidelines (WCAG)
Mastery of Learning Theory
Ability to write training content in plain, digestible language
Strong writing editorial skills
Mastery in graphic design, video, audio, and graphic creation
Ability to learn changing technologies quickly, including department’s Content Management System, Camtasia, and Adobe Creative Suite
Preferred Qualifications:
Excellent time management and project management skills, managing multiple projects at one time
Ability to manage large, high complexity projects and multiple projects with ease
Ability to partner with wide variety of partners and project teams
Demonstrated ability to problem solve, influence others, and execute in a customer-centric manner
Unwavering attention to detail and organization
Self-leadership
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
CO Salary Range: USD $73,100 - $120,500 / Year
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.