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Technical Account Manager (Exchanges)

London

Posted May 21, 2024 - Requisition No. 125439

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We optimise the value of our data by combining our domain and technical expertise to make our data fit-for-purpose, timely and accurate. We apply our problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to better manage our data.

The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from Exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of the data we acquire, and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.

The Role:

Within CA, the Exchanges & Data Model team supports over 350 trading venues globally and is constantly looking to improve our technical capabilities to effectively manage our market-leading Exchange content. We have an exciting opportunity for an individual to join the team as a Technical Account Manager (TAM), based in the London office.

Technical Account Managers work closely with a variety of departments across Bloomberg - including Engineering, Sales, Product, Networks, and Enterprise Solutions – as well as the Exchanges themselves, to ensure the successful delivery of real-time Exchange data on Bloomberg customers. Technical Account Managers are required to lead multiple projects simultaneously and manage competing responsibilities such as creating comprehensive business requirements, conducting analysis, interpreting new Exchange announcements, and facilitating and testing product releases. For this role, we are looking for a highly creative and motivated professional who has a mixture of strong analytical, project management and technology skills.

We will trust you to:

• Handle all technical aspects of real-time market-data related projects. These could be driven either by the Exchange or Bloomberg, aimed at enhancing the existing market-data setup or adding new data and/or products;

• Ensure the successful delivery of Exchange products to Bloomberg customers by meeting non-negotiable deadlines;

• Manage relationships and coordinate projects with customers and the Exchange, including calls/visits as needed;

• Prioritize projects and manage expectations to both our internal and external partners;

• Act as the subject matter specialist for the technologies Exchanges utilize to deliver data to vendors, and for the technical specifications set out by the Exchange to assess the impact of changes;

• Be the conduit between the Business and Engineering by interpreting business needs into project requirements, and effectively communicating these;

• Collaborate closely with the Data Model (DM) team to ensure adherence to Bloomberg Data Model standards for the movement and transformation of market data through Bloomberg’s Feeds Infrastructure;

• Collaborate with the DM team to have new DM features designed/released;

• Translate Exchange documentation and technical specifications into business deliverables for new exchange data on Bloomberg;

• Conduct testing both pre-production and post-release;

• Effectively run projects end-to-end, from requirements gathering to post-production release and stakeholder communication management;

• Function as the overall escalation point for any issues with exchange market data;

• Thrive on building innovative solutions to sophisticated problems.

You will need to have:

*Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.

• 5+ Years of relevant work experience;*

• Experience working for an Exchange or in the Market Data industry;

• Strong research and analytical skills with great attention to detail;

• Demonstrated continuous career growth within an organization;

• Excellent written and verbal communication skills.

We would love to see:

• Bachelor's degree, preferably in Accounting, Finance, Computer Sciences, or related fields;

• Knowledge of Market Data connectivity;

• Knowledge of FIX and/or other message protocols;

• Experience working with Market Data entitlements.

Does this sound like you?

Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

Bloomberg is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

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