Xylem Proposals Engineer in London, United Kingdom
Overview of Xylem
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com .
We Offer You More Than Just “A Job”
Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.
About the role:
Working within the PPS Estimating team, prepare customer quotations and designs for engineered waste water pumping station solutions.
The position will be responsible for responding to customer enquiries with detailed quotations and complete mechanical designs for sewage and storm water pumping station systems. Working closely with the Xylem Industry and Infrastructure sales team and Xylem delivery teams to deliver the highest standard of customer service.
Essential Duties/Principal Responsibilities
To support the Company in maintaining the highest possible standards of Health and Safety at Work, this in accordance with current legislation and policies laid down by the Company.
Interprete client’s requriements by reading detailed site drawings, and close communication with all parties.
Prepare quotations that provide our customer with the most balanced commercially advantageous and technical reliable solutions.
Use Xylem software packages to effectively cost and size equipment for each quotation.
Meet all KPI targets for response to customers on quotes and designs.
Occassional site visits supporting Xylem Sales or Engineering teams may be required.
Daily updating of Xylem reporting systems on quotations and designs. This includes the upkeep of PPS tracker spreadsheets and Salesforce.
Following PPS processes for the handover and order entry processes when orders are received.
To support colleagues in the Company, in particular across Regional and departmental boundaries to ensure that the Company's forecast sales goals are achieved or exceeded.
Provide technical customer support to assist onsite or inhouse Xylem teams, relating to PPS.
Promotion of the Company's products and its Service activities.
Follow existing work stream processes, whild using a Continuous Improvement mindset.
To support the Marketing Department with the provision of Customer information and data, using Salesforce CRM, and with the successful development/launch of new products.
Any other duties, within your capabilities, as required by Management. i.e. troubleshooting customer issues, managing customer complaints, reacting to customer emergency requests.
Working as part of a supportive team with a common high standard, customer service goal
Excellent verbal and written communication skills.
Ability to work independently and manage personal workloads
Continuous Improvement Mindset
Leading by example, a ‘can do’ attitude.
Embracing and Managing Change.
Customer Responsiveness & Intimacy.
Developing ‘Own Capability’ Mindset (i.e. Training).
Embracing Ownership & Accountability.
Qualifications: Education, Experience, Skills, Abilities, License/Certification:
Commercial and Technical experience working within the Water Industry.
Experience working with customers in a consultive role.
Experience selling design solutions (including complex solutions)
Experience designing and/or selling centrifugal pumps and systems
Bachelor Degree (or higher), preferably in an Engineering discipline.
Must have a good understanding of Windows based computer programs, in particular Excel.
Experience of using a proprietary CRM system (Salesforce preferable).